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8. EFTPOS error messages and corrective actions
code short Description Details
00 Approved Transaction approved or completed
successfully
04 Pick up card Declined. The Card Issuer has requested
the card be retained by the merchant
and returned to the acquirer with the
merchant vouchers
05 Declined The transaction has been declined
07 Pick up card Pick up card– The Card Issuer has requested
the card be retained by the merchant and
returned to the acquirer with the merchant
vouchers – special condition
Invalid Amount The amount of the transaction is invalid for
the type of transaction or merchant
4 Invalid Card Either the Card Issuer does not recognise the
card or the card number is not allowed to be
processed by the terminal
5 No such issuer The card issuer is not known by the terminal
or switch
No action taken The card issuer did not process the
requested transaction
Issuer Not Supported The acquirer does not have an acquiring
arrangement with the issuer of this card
Partially Completed The transaction was not fully completed and
has been reversed
Expired Card The terminal has advised that the card
used for the transaction is expired or has
been replaced
8 PIN Retried Exceeded The allowable number of pin retries has been
exceeded for the card
9 No Credit Account The Credit account was selected for
the transaction, but one is not attached
to the card
4 Pick up card Pick up card – The Card Issuer has requested
the card be retained by the merchant and
returned to the acquirer with the merchant
vouchers – stolen card
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