Veripart VRIEZER - Troubleshooting

36
EN
6. TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTIONS
The appliance
does not cool
at all.
- The control knob for the temperature
is wrong.
- The plug is not inserted properly.
- There is no voltage on the socket.
- The fuse is blown or defective.
- The appliance is installed in a place
where the ambient temperature is
less than 10°C, such as a balcony,
garage or storage room.
- The power has failed.
- Set the thermostat to another position.
- Insert the plug properly.
- Open the door and check if lamp is on. If
the lamp is off, there may be no voltage on
the socket. Have the socket repaired by an
electrician.
- Check the fuse and replace if necessary.
- Install the appliance in a protected location
where the ambient temperature is higher
than 10°C. If the appliance is installed in
a room with too low a temperature, the
internal cooling system may not operate
correctly.
- Try to open the door of the appliance as
little as possible to keep the food safe and
fresh for hours. If you know about the power
failure beforehand: Set the thermostat button
in the high mode an hour in advance, so
that the food is frozen completely. (Do not
add any other food to freeze during this
period!) Set the temperature mode back to
the original setting in good time when the
power supply is restored.
Strange
smell in the
appliance.
- There is spoiled food in the
appliance.
- The appliance is not clean.
- Food with a strong smell is present
in the appliance.
- Throw away spoiled food.
- Clean the appliance.
- Pack food with a strong smell.
The door does
not open
easily.
- You tried to open the door
immediately after closing.
- Wait a few seconds between closing and
re-opening the door.
The
compressor
works
continuously.
- Too many products are stored at the
same time.
- The room temperature is too high.
- The food placed in the appliance
was too hot.
- The door is not closed properly.
- Wait a few hours and then check the
temperature again.
- Please refer to Section 4.
- Allow food to cool to room temperature
before storing.
- See the next section.
You can solve some problems easily yourself using the table below. If the following descriptions do not solve your
problem, please contact our customer service:
www.coolblue.nl/en/customer-service
Only an authorised service technician may solve the malfunctions that are not listed in this manual. Repairs carried
out by unauthorised persons may cause injury and/or serious damage to persons and property.