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Verizon ASK-NCM1100E User Manual

Verizon ASK-NCM1100E
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Verizon Business Internet
Gateway
Quick Start Guide
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Verizon ASK-NCM1100E Specifications

General IconGeneral
ModelASK-NCM1100E
Wireless Standards802.11a/b/g/n/ac/ax
Maximum Wi-Fi Speed1200 Mbps
Wi-Fi BandsDual-band (2.4 GHz, 5 GHz)
Power Supply12V, 2.5A
Power SourceExternal power adapter

Summary

Setup Instructions

Connect Wi-Fi Devices

Connect Wi-Fi devices using QR code scanning or manual Wi-Fi name/password entry.

How to Configure IP Passthrough

Login to Admin Portal

Access the Verizon Internet Gateway Admin Portal by navigating to 192.168.0.1 and logging in.

Enable IP Passthrough

Navigate to Network Settings, select IP Passthrough, and save changes.

Complete IP Passthrough Setup

Wait for the 'Applying Settings' prompt to finish after enabling IP Passthrough.

LED Indicators for Troubleshooting

System LED

Explains the meaning of different LED patterns for System Status, Bootup, Connectivity, and Errors.

Wi-Fi LED

Details Wi-Fi LED patterns for signal, setup, connection status, and WPS activity.

Signal Strength LEDs

Indicates signal strength for 5G or 4G coverage using bar indicators.

Ethernet Port LEDs

Shows Ethernet port status for wired LAN connections and link speeds.

How to Change Wi-Fi SSID and Password

Login and Navigate to Wi-Fi Settings

Log in to the admin portal and go to Wi-Fi > Primary Network to access settings.

Configure Wi-Fi Name and Password

Modify Wi-Fi Name (SSID) and password for primary and guest networks.

Confirm Wi-Fi Changes

Review and apply Wi-Fi name and password changes, then proceed to network settings.

How to Find Device Identifiers (MDN, IMEI)

Login and Navigate to System Status

Log in to the admin portal and go to System > System Status to view device information.

View Modem Details

Locate MDN, IMEI, ICCID, and SIM status under the Modem section.

How to Find the Software Version

Login and Navigate to System Status

Log in to the admin portal and go to System > System Status to view router information.

View Router Details

Locate Firmware Version, Hardware Version, Model Name, and Serial Number.

Additional Support and Assistance

Contact for Feature Additions

Contact Verizon BGCO for plan changes and feature additions.

Manage Devices with My Business Wireless

Visit My Business Wireless to manage devices and configure Wi-Fi remotely.

Manage Devices with Verizon Business Internet Portal

Log into the portal to view/manage routers, network info, and configure features.

Seek Additional Support

Visit the Customer Learning Portal for more training and resources.

Troubleshoot Gateway Connectivity

Call Verizon BGCO if the Gateway light doesn't turn solid white within 15 minutes.

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