Verizon ASK-NCQ1338E User Manual

©2022 Verizon
Model ASK-NCQ1338E
Verizon
Internet
Gateway
for Business
USER
GUIDE

Verizon ASK-NCQ1338E Specifications

General

Model	ASK-NCQ1338E
Type	5G Home Internet Gateway
Manufacturer	Askey
Wi-Fi Bands	2.4 GHz, 5 GHz
Weight	2.2 lbs
Operating Temperature	32°F to 104°F (0°C to 40°C)
Wireless Technology	Wi-Fi 6
Cellular Technology	5G NR, 4G LTE
SIM Slot	Yes
Power	12V DC

Summary

Introduction to Your Verizon Gateway

What's in the Box

Lists the items included in the product package for setup.

Gateway Features Overview

Overview of the Verizon Internet Gateway's features like dual-band Wi-Fi and security.

Gateway Setup Guide

Step-by-step guide for initial setup and connection of the gateway.

Configuring Your Verizon Internet Gateway

Gateway Initial Configuration Steps

Step-by-step instructions for initial configuration via web browser.

Computer Network Setup for Connectivity

Details on setting up computer network interfaces for dynamic IP addressing (Windows/Mac).

Navigating the Gateway Main Screen

Describes the gateway's dashboard interface and navigation menus.

Wi-Fi Settings and Optimization

Understanding Wi-Fi Standards and Speeds

Explains Wi-Fi standards, speeds, and default security settings.

Basic Wi-Fi Network Configuration

Configures primary network SSID, password, security, and guest networks.

Advanced Wi-Fi Network Settings

Covers Self-Organizing Network (SON), radio management, and Wi-Fi security.

Managing Connected Devices

Viewing and Managing Network Devices

View and manage connected devices, including blocking/allowing internet access.

Setting Up Content Access Controls

Creates access policies to limit internet access based on schedules and websites.

Universal Plug and Play (UPnP) Setup

Enables automatic cleanup of invalid UPnP rules and supports new devices.

Advanced Configuration Options

Security and Firewall Management

Manages firewall rules, access control, DMZ host, port forwarding, and scheduling.

Network Settings and Parameters

Configures ARP table, DNS server, IP address distribution, IPv6, and network connections.

Diagnostics, Monitoring, and System Status

Monitors bandwidth, runs diagnostics, checks system logs, and views connection status.

System Configuration and Maintenance

Manages system status, date/time, factory reset, LED brightness, and remote administration.

Troubleshooting and Support

Resolving Common Gateway Issues

Provides solutions for connection issues, Wi-Fi problems, and lockout scenarios.

Frequently Asked Questions (FAQ)

Answers common questions regarding Ethernet ports, passwords, Wi-Fi, and device connections.

Product Technical Specifications

General Device Specifications

Details model number, technical standards, frequency bands, dimensions, and certifications.

Physical Connections and Ports

Lists DC input and Ethernet port specifications.

Notices and Compliance Information

Regulatory Compliance and Safety Notices

Covers FCC compliance, RF exposure, NEBS statement, and General Public License.