defect within the first year of ownership, we’ll send a
replacement device right to your door for free.
Address or account changes
It’s important that we have your most current
information so we’re able to reach you for any reason.
There are 3 ways to update your information:
• Online—Go to verizonwireless.com/contactus and
follow these instructions:
1. Select the appropriate choice from the drop-
down menu in the Send an Email section.
2. Fill out the online form.
3. Select Topic and Subtopic from the drop-
down menu.
4. Hit Send to submit email.
• U.S. Mail—Use the change-of-address form on the
back of your bill.
• Telephone—Call Customer Service at
1-800-922-0204 from any phone (toll-free in the
U.S.) or
*
611 and Send from your wireless device
(airtime-free).
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