TROUBLESHOOTING TIPS
5.0e/ LAN CONNECTION FAILURE
To troubleshoot a LAN connection failure:
• Verify your Fios Business Wi-Fi Extender is properly
installed, LAN connections are correct, and that the
Fios Business Wi-Fi Extender and communicating network
devices are all powered on.
• Confirm that the computer and Fios Business Wi-Fi Extender
are both on the same network segment.
If unsure, let the computer get the IP address automatically
by initiating the DHCP function, then verify the computer is
using an IP address within the default range of 192.168.1.2
through 192.168.1.254. If the computer is not using an IP
address within the correct IP range, it will not connect to your
Fios Business Wi-Fi Extender.
• Verify the subnet mask address is set to 255.255.255.0.
5.0f/ TIMEOUT ERROR OCCURS WHEN ENTERING THE URL OR
IP ADDRESS
Verify the following:
• All computers are working properly.
• IP settings are correct.
• Fios Business Wi-Fi Extender is on and connected properly.
• Fios Business Wi-Fi Extender settings are the same as the
computer.