9
Taking care of your phone
Metal
Vertu metals are finished to a high standard and care needs to be taken to maintain
their appearance.
• Avoid contact between your Vertu phone and chemicals such as solvents, alkaline
and acid solutions, cola-based drinks, and salt water. If contact occurs, wipe with a
clean, soft cloth as soon as possible.
• Avoid contact between your Vertu phone and sharp objects.
• Avoid dropping or knocking your Vertu phone on hard surfaces.
• Do not use metal polishes on your Vertu phone.
Hallmarks
If you own a gold Vertu phone, the hallmarks are stamped on your phone to
authenticate the precious metal used. Precious metal is tested to ensure that the
purity of the alloy conforms to the exacting standards of the European Convention
mark used under the jurisdiction of the Swiss Assay Office.
The hallmark is made up of several stamps, each of which have an individual
meaning. The stamp is located adjacent to the Vertu logo on the back cover of your
phone.
The assay stamp is made up of five marks as follows:
• Serial number.
• Vertu brand mark.
• Common control mark denoting the European Convention mark - 750 (18 carat
gold) in scales.
• Fineness (purity) mark - AU750, (18 carat gold).
• St. Bernard dog’s head - the Swiss Assay mark.
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