3. If the card is lost, please contact the staff.
COMMON PROBLEMS AND SOLUTIONS
5.0 The Display is black (LED indicator is off)
Cause: The AC inlet switch is not closed, and the AC inlet switch is
tripping.
Solution: Close the AC incoming wire switch again. If it trips all the time,
please check whether the wiring of the equipment is correct and the L or N
wire is connected to the PE terminal.
5.1 Dead Screen Symptom，no response occurs when you click the display
System failure:system delay or crash.
Solution: Press the emergency stop button of the device, and then turn
the emergency stop button clockwise after about 5 seconds; If the display
still does not respond, open the front door of the electrical cabinet,
disconnect the air switch, and then close the air switch again.
5.2 Controller Boot Failure
Cause of the problem: The gun is not inserted properly; During the
charging process, someone pressed a button on the charging handle.
Solution: Put the gun back in place; Strengthen supervision after normal
charging to prevent someone from pressing the handle button during
charging.
5.3 End lock gun
Cause: The WIFI signal network is unstable, and unlocking failed.
Vehicle communication problem.
Solution: turn off the car starting key, turn off the engine and lock the car,
and then restart the car; If the problem cannot be solved, please contact
the car dealers!
To Next Page
