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First make sure the device is not in the waterproof case, because
the waterproof case is designed to create an air tight-sealed
environment around the device in order to prevent water ingress
therefore reducing the sound that can be picked up by the micro-
phone. Ensure the microphone has not been switched off by the
check menu setting options.
Where can I get a replacement if accidentally damaged an accessory
during use?
Don't worry, you can contact our official customer service by email
or Facebook. Our team will send you the replacement parts.
Is the remote control waterproof?
The remote control is not completely waterproof, so it should not
be fully immersed in water. If the camera encounters with occasional
splashing water, please wipe it clean and dry in time.
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