ViewSonic DPG807 - Frequently Asked Questions (FAQ); File Display and Compatibility Issues

ViewSonic 23 DPG807
Frequently Asked Questions
1. Why cannot the Digital Photo Frame display some les from my Flash card or USB device?
• Some unpopular memory cards are not compatible with the device. Use a card which matches with the Digital Photo Frame.
• TheleformatsonyourcardorUSBdevicemightnotbesupported(onlyJPEGpicturesareaccessible).Provideleswiththe
supported JPEG.
2. There is a memory card inserted in the Digital Photo Frame, but the device is not able to read the card. What can I do?
• First, make sure that you are using a memory card type that is supported by the Digital Photo Frame.
• Secondly, make sure that the memory card is inserted correct.
• Thirdly,checkiftheUSBdeviceisinsertedintotheunit.ThisDigitalPhotoFramealwaysreadsthelesintheUSBdeviceif
USB device and a card are inserted simultaneously.
• Theleformatsonyourcardmightnotbesupported(onlyJPEGpicturesareaccessible).ProvideleswiththesupportedJPEG.
Note: Somedigitalcamerassaveimagesintonon-standardformats.Pleaserefertotheoperatingmanualofyourcameraforspecics.
3. Why do some pictures load faster than others?
• Higher resolution pictures load slower. Use pictures with lower resolution to speed up the loading time.
Note: The Digital Photo Frame supports up to 4000*4000 pixels picture display.
4. Why does the screen not show anything?
• The device might not have been turned ON or the adapter is not well connected.
5. Can I rotate a picture on the screen?
• YES. Use the [ ]or[ ]buttontorotateapicture.
Note: The rotated picture will return to its original orientation after you power off the Digital Photo Frame.