What to do if control panel keys do not work on ViewSonic monitor?
- SSandra JamesSep 10, 2025
If the control panel keys on your ViewSonic monitor do not work, press only one key at a time. You can also try restarting the computer.

What to do if control panel keys do not work on ViewSonic monitor?
If the control panel keys on your ViewSonic monitor do not work, press only one key at a time. You can also try restarting the computer.
Why are some OSD menus not selectable on my ViewSonic monitor?
If some menus aren’t selectable in the OSD on your ViewSonic monitor, adjust the ViewMode or the input source. You can also reset the monitor to factory settings.
Why is there no audio output from my ViewSonic VS18552?
If you are experiencing no audio output from your ViewSonic monitor, and you're using headphones, ensure the mini stereo jack is connected. Also, make sure the volume is not muted or set to 0. Check the Audio Input setting as well.
Why are USB devices not working on my ViewSonic VS18552?
If USB devices connected to your ViewSonic monitor do not work, make sure the USB cable is connected properly. Try changing to another USB port (if applicable). Some USB devices require a higher electric current; connect the device directly to the computer.
Key safety instructions for using the device safely and preventing hazards.
Guidelines for electrical safety, plug usage, and preventing child access.
Ensuring secure wall mounting to prevent the display from falling over.
Lists the items included in the monitor package.
Instructions for attaching the monitor to a wall using a mounting kit.
Guide on how to use a security slot locking device to prevent theft.
Steps to connect the monitor to a power outlet.
Instructions for connecting audio and video sources to the monitor.
Guide on connecting multiple monitors using DisplayPort MST.
How to tilt the monitor to achieve the desired viewing angle.
Procedure for powering the monitor on/off and using control panel keys.
Details on using hot keys for OSD lock and unlock functionality.
Details on using hot keys for power button lock and boot screen control.
Overview of the Quick Menu and Shortcut Menu functions and options.
Steps for navigating and adjusting general monitor settings via the OSD menu.
Advanced adjustments within the OSD menu, such as color temperature.
Hierarchical structure of the monitor's On-Screen Display menu options.
Technical specifications of the monitor, including LCD, input signal, and compatibility.
Definitions of technical terms used in the monitor manual.
Common problems and their solutions for using the monitor.
Guidelines for cleaning and maintaining the monitor's screen and case.
Information regarding compliance with FCC rules and regulations for digital devices.
Compliance statement for Industry Canada regulations.
Details on the product's compliance with RoHS2 directive on hazardous substances.
Information on responsible disposal of the product and environmental considerations.
Legal information regarding copyright, trademarks, and disclaimers.
Contact information and procedures for technical support and product service.
Details of the product warranty coverage, duration, and exclusions.
Instructions on obtaining warranty service, limitations, and exclusions.
Information on damages not covered by warranty and the effect of state law.
Specific warranty terms and conditions applicable to Mexico.
Guidance on recording product information for warranty claims.
List of authorized service centers and contact details within Mexico.












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