ViewSonic VX3418-2KPC User Manual

34
Problem or Issue Possible Soluons
The screen appears
yellow
• Make sure the “Blue Light Filter” is O.
The OSD Menu
does not appear
on the screen/the
OSD controls are
inaccessible
• Check whether the OSD Menu is locked.
• Turn o the monitor, unplug the power cord, plug it
back in, and then turn on the monitor.
• Reset the monitor to factory sengs.
Control panel keys do
not work
• Press only one key at a me.
• Restart the computer.
Some menus aren’t
selectable in the OSD
• Adjust the ViewMode or the input source.
• Reset the monitor to factory sengs.
No audio output • If using ear-/headphones, ensure the mini stereo
jack is connected.
• Make sure the volume is not muted, nor set to 0.
• Check the Audio Input seng.
The monitor will not
adjust
• Make sure there are no obstrucons near or on the
monitor, and that there is adequate spacing.
• For more informaon, see “Adjusng the Viewing
Angle”.
USB devices connected
to the monitor do not
work
• Make sure the USB cable is connected properly.
• Try changing to another USB port (if applicable).
• Some USB devices require a higher electric current;
connect the device directly to the computer.
The external device
is connected, but no
image appears on the
screen
• Make sure the Power is On
• Adjust brightness and contrast via the OSD Menu.
• Check the connecng cable and make sure it is
properly and securely connected. Loose or broken
pins in the cable connector could cause an improper
connecon.

ViewSonic VX3418-2KPC Specifications

General

Color	black
Screen Type	led
Tiltable	yes
Touch Screen	no
Webcam	no
OS Compatibility	not applicable
Screen Size	34 inches
Panel Type	mva
Aspect Ratio	21:9
Resolution	3440 x 1440
Native Resolution	3440 x 1440
Refresh Rate	144hz
Horizontal Viewing Angle	178 degrees
Vertical Viewing Angle	178 degrees
Response Time	1 milliseconds
Brightness	300 candela per square meter
Contrast Ratio	80, 000, 000:1
Synchronization	vsync
Horizontal Scan Rate	150.85 kilohertz
HDR	no
Built-In Speakers	yes
HDMI Ports	2
Voice Assistant	no
Power Consumption	48 watts
Depth with Stand	13 3/100 inches
Height with Stand	21 7/20 inches
Width with Stand	31 7/10 inches
Depth without Stand	4 9/10 inches
Height without Stand	14 3/10 inches
Net Weight without Stand	16.76 pounds