ViewSonic VX3418-2KPC User Manual

33
Troubleshoong
This secon describes some common problems that you may experience when
using the monitor.
Problem or Issue Possible Soluons
No power • Make sure you have turned on the monitor by
pressing the Power buon.
• Make sure the power cord is properly and securely
connected to the monitor and power outlet.
• Plug another electrical device into the power outlet
to verify that the outlet is supplying power.
Power is On, but no
image appears on
screen
• Make sure the video cable connecng the monitor
to the computer is properly and securely connected.
• Adjust the brightness and contrast sengs.
• Make sure the correct input source is selected.
Wrong or abnormal
colors
• If any colors (red, green, or blue) are missing,
check the video cable to make sure it is properly
and securely connected. Loose or broken pins
in the cable connector could cause an improper
connecon.
• Connect the monitor to another computer.
• If you have an older graphics card, contact
ViewSonic® for a non-DDC adapter.
Screen image is too
light or dark
• Adjust brightness and contrast sengs via the OSD
Menu.
• Reset the monitor to factory sengs.
Screen image cuts in
and out
• Make sure the correct input source is selected.
• Check for bent or broken pins in the video cable
connector.
• Make sure the video cable connecng the monitor
to the computer is properly and securely connected.
Screen image is
blurred
• Adjust the resoluon to the correct Aspect Rao.
• Reset the monitor to factory sengs.
The screen isn’t
centered correctly
• Adjust the horizontal and vercal controls via the
OSD Menu.
• Check the Aspect Rao.
• Reset the monitor to factory sengs.

ViewSonic VX3418-2KPC Specifications

General

Color	black
Screen Type	led
Tiltable	yes
Touch Screen	no
Webcam	no
OS Compatibility	not applicable
Screen Size	34 inches
Panel Type	mva
Aspect Ratio	21:9
Resolution	3440 x 1440
Native Resolution	3440 x 1440
Refresh Rate	144hz
Horizontal Viewing Angle	178 degrees
Vertical Viewing Angle	178 degrees
Response Time	1 milliseconds
Brightness	300 candela per square meter
Contrast Ratio	80, 000, 000:1
Synchronization	vsync
Horizontal Scan Rate	150.85 kilohertz
HDR	no
Built-In Speakers	yes
HDMI Ports	2
Voice Assistant	no
Power Consumption	48 watts
Depth with Stand	13 3/100 inches
Height with Stand	21 7/20 inches
Width with Stand	31 7/10 inches
Depth without Stand	4 9/10 inches
Height without Stand	14 3/10 inches
Net Weight without Stand	16.76 pounds