Why is there no audio output from my ViewSonic Monitor?
If there's no audio output from your ViewSonic Monitor, ensure the mini stereo jack is connected if you're using ear-/headphones. Make sure the volume is not muted, nor set to 0. Also, check the Audio Input setting.
Why are some menus not selectable in the OSD on my ViewSonic XG2409?
If some menus aren’t selectable in the OSD on your ViewSonic Monitor, adjust the ViewMode or the input source. If that doesn't work, reset the monitor to factory settings.
What to do if control panel keys do not work on my ViewSonic XG2409?
If the control panel keys do not work on your ViewSonic Monitor, press only one key at a time. If the issue persists, restart the computer.
What to do if the OSD Menu does not appear on the screen or the OSD controls are inaccessible on my ViewSonic XG2409?
If the OSD Menu does not appear or the OSD controls are inaccessible on your ViewSonic Monitor, check whether the OSD Menu is locked. Turn off the monitor, unplug the power cord, plug it back in, and then turn on the monitor. You can also reset the monitor to factory settings.
Why does my ViewSonic XG2409 Monitor screen appear yellow?
If your ViewSonic Monitor screen appears yellow, make sure the “Blue Light Filter” is Off.
What to do if my ViewSonic Monitor has no power?
First, ensure that you have turned on the ViewSonic monitor by pressing the Power button. Then, make sure the power cord is properly and securely connected to both the monitor and the power outlet. To verify the outlet is supplying power, plug another electrical device into it.
What to do if USB devices connected to my ViewSonic Monitor do not work?
If USB devices connected to your ViewSonic monitor aren't working, first ensure the USB cable is connected properly. If applicable, try changing to another USB port. If the issue persists and some USB devices require a higher electric current, connect the device directly to the computer.
How to center the screen correctly on a ViewSonic XG2409?
If the screen isn’t centered correctly on your ViewSonic monitor, adjust the horizontal and vertical controls via the OSD Menu. Also, check the Aspect Ratio. If needed, reset the monitor to factory settings.
How to fix a blurred screen image on ViewSonic Monitor?
If the screen image on your ViewSonic monitor is blurred, adjust the resolution to the correct Aspect Ratio. If the issue persists, reset the monitor to factory settings.
How to fix ViewSonic Monitor screen image if it is too light or dark?
If the screen image on your ViewSonic monitor is too light or dark, adjust the brightness and contrast settings via the OSD Menu. If this doesn't resolve the issue, reset the monitor to its factory settings.
General| Screen Size | 24 inches |
|---|---|
| Refresh Rate | 144 Hz |
| Response Time | 1 ms (MPRT) |
| Panel Type | IPS |
| Brightness | 250 cd/m² |
| Contrast Ratio | 1000:1 |
| Adaptive Sync | AMD FreeSync Premium |
| VESA Mount | 100 x 100 mm |
| Resolution | 1920 x 1080 |
| Ports | 1 x DisplayPort 1.2 |
| Tilt | -5º / 20º |
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