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DISHWASHER QUESTIONS
1) Occasionally my dishes don’t get as clean as usual?
a. The upper spray arm may have been blocked and couldn’t rotate. Make sure the
upper spray arm can revolve freely.
b. Make sure you load the dishes with the soiled surfaces facing downward and
toward the center of the dishwasher. Also, don’t stack bowls, pots, and such so
that water cannot reach the surfaces.
c. Use only fresh, unscented, granular dishwashing detergents. If the detergent is
old and clumped, you should discard it.
d. Normally, you only need d1 to 2 tablespoons of detergent, if you have hard water
in your area, however, you may need to use a little more.
e. You should wait until you’re ready to start the dishwasher to put in the detergent.
Otherwise, it could get damp and won’t dissolve properly.
f. Make sure the rinse and dispenser is filled, and you might need to increase the
amount of rinse aid being dispensed. (See Owner’s Manual)
g. Make sure the filters are clean and the drain is clear to prevent soil from getting
redeposited on dishes.
h. Check to see if something blocked the detergent flap so it did not open
completely. This is the problem if it still contains detergent.
2) How can I keep my upper rack from coming out on its own?
This usually means the dishwasher is not level. Adjust the locking nuts on the front legs
to raise the machine slightly higher in front. This should also improve the performance
of your dishwasher.
3) What kind and how much detergent should I use?
a. We recommend that you use only fresh, unscented, granular automatic
dishwashing detergents. We don’t recommend tablets or liquid detergent because
they could cause the machine to over suds. If you use tablets, you should cut
them in half. If you use liquid detergents, you should use only half the
recommended amount. We do not recommend liquids because they also do not
clean as well as powders.
b. Viking products are extremely water-efficient. Since they use about half the
water of conventional dishwashers, you need half the detergent. We recommend
that you start using one tablespoon of detergent for a normal wash load. More
heavily soiled pots and pans may need a little more, but only add one-half to one
tablespoon more. You should never use more than three tablespoons, and that
includes the pre-wash dispenser.
c. In areas with exceptionally hard water, you may need more detergent. Try using
slightly more with each load until they come out to your satisfaction. You should
never use more than 3 tablespoons.
4) Why are all my dishes coming out cloudy? What should I do?
a. This is complicated question because it can vary according to your water,
detergent, and how you do your dishes. First, you should not rinse your dishes
before you wash then in a Viking or any other dishwasher with the new cleaning
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