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Systems that are vastly superior to what you probably have now. Scrap off the
pieces, but don’t pre-wash them. Interestingly enough, food that has been wet and
then allowed to dry is harder to remove because it bonds more firmly to the item
(plates, silverware). Don’t be afraid to leave soil on items, the Viking Super
Cleaning System can handle just about anything you throw at it and it actually
works better when it’s challenged. This is because the enzymes in the detergent
need something to attach themselves to and it should be food particles, not your
dishes. If there is little to no soil on our dishes when you start the wash program,
then the enzymes will find minute scratches in your dishes and glassware and
attach themselves to that scratch and eventually make it even bigger. This is
called etching and it cannot be reversed.
If you are not pre-washing, and depending upon the hardness of your water, very
often this cloudiness can be the result of using either too much detergent and/or
too much rinse aid. Try cutting back on both. Using too much of these is also
common when people switch from older machines that used 10 – 15 gallons of
water to today’s dishwashers that use from 4 – 8. when you use less water, you
should use less detergent and rinse aid. And always use a high quality detergent.
Unfortunately, some of these suggestions can be derailed by the water. For
example, people living in parts of Nevada have this problem if they use too little
detergent. If all else fails, re-read you Use & Care Guide and then call Viking
Consumer Center for help and guidance.
5) Is it normal to have water standing in the bottom of my dishwasher?
a. It is normal to have some water left in the sump area near the drain. If the
water is more than halfway up the coarse filter, you may need to clean the
filters or check for blockage in the drain pump. If this doesn’t resolve the
problem, make sure the air gaps aren’t blocked in the drain hose.
b. It’s also possible that you need to lengthen the drain time (electronic
models)
6) How can I tell if the rinse aid dispenser if full?
a. The black dot on the rinse aid dispenser indicates the rinse aid dispenser has
enough for the next load. If the dot is clear, you need to add rinse aid. For
units with electronic rinse aid indicator, the light will come on when more
rinse aid is needed.
7) Where is the serial number on the machine?
The serial numbers on the Viking dishwashers are located on the right edge of the
inner door.
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