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Viking VGIC245 - User Manual

Viking VGIC245
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200
HOW TO ELIMINATE A SERVICE CALL!
(SUGGESTIONS TO FOLLOW WHEN TALKING TO YOUR CUSTOMER.)
Thermostats are quality checked and calibrated fro high accuracy. They may register
hotter or cooler temperatures than those in the customer’s old range (oven). For the first
few uses, follow your recipe time and temperature recommendations carefully.
Before calling for service we suggest that you make a personal check by following these
instructions. After you have finished this test and it does not cook accurately, then request
a service call.
REMEMBER move your temperature dial from low (off) to the desired temperature, don’t
overshoot the mark, if you go past the mark rotate the dial to low and reset for desired
temperature.
1. Bake a tube of canned biscuits on a cookie sheet according to the packaged
instructions.
2. Pre-heat the oven.
3. Place the cookie sheet on the second rack position. Watch biscuits closely until
properly browned and observe the time.
4. DO NOT open the oven door during baking.
Baking time may vary from food manufacturer’s instructions, and there may be a slight
temperature variation due to knob rotation. Only if there is a wide variation should you
calibrate the thermostat.

Table of Contents

Questions and Answers

  • J
    Jonathon BowmanAug 17, 2025
    Why does my Viking Ranges burner make a roaring noise like a blowtorch?
    • C
      Christine NguyenAug 17, 2025
      The roaring noise, like a blowtorch, indicates a flashback, where the air/gas mixture ignites inside the burner. This could be due to several reasons. The burner might be underrated, in which case you should check the orifice size and increase it if necessary, or increase gas pressure. You may need to adjust the air shutter to reduce primary air. If the flashback occurs when the burner valve is in the off position, the valve is likely leaking and needs to be changed. If these corrections don't work, the burner may need to be replaced.
  • M
    mark08Aug 20, 2025
    What to do if my Viking VGIC245 Ranges burner makes a popping sound when I turn it off?
    • G
      gregory64Aug 20, 2025
      If your Viking Ranges burner makes a popping sound when you turn it off, it's likely an extinction pop, which is a small explosion of gas in the burner head. This is similar to a flashback. You can try to reduce the primary air supplied to the burner, but be careful not to allow yellow tipping during burner operation. Also, check the orifice size and gas pressure.
  • J
    Jennifer WardAug 23, 2025
    How to fix Viking VGIC245 flashback?
    • B
      Brooke CarrollAug 23, 2025
      To fix a flashback in your Viking Ranges, where the air/gas mixture ignites inside the burner creating a roaring noise, start by checking the orifice size. Increase it if necessary, or increase the gas pressure. Adjust the air shutter to reduce primary air. If the flashback occurs even when the burner valve is off, the valve is probably leaking and needs replacement. As a last resort, replace the burner if the previous steps fail.
  • A
    Andrew JohnsonAug 26, 2025
    Why is the Maxi-Broil and top heat not working on my Viking VGIC245?
    • R
      randall03Aug 26, 2025
      If your Viking Ranges Maxi-Broil function and top heat during baking aren't working, and the cycle light is on, it could be due to several reasons: * A problem with the selector switch contacts. * Open inside and outside broil elements. * Burned wiring or terminal connections. To resolve this, you may need to replace the selector switch, broil elements, or burned wiring and/or terminal connectors.
  • A
    anthonyfitzgeraldAug 28, 2025
    How to fix convection bake not working on Viking VGIC245?
    • M
      Melissa BradyAug 28, 2025
      If the convection bake isn't working on your Viking Ranges, but the bake and broil functions are normal, and the cycle light is on, it could be due to: * An open selector switch contact. * An open convection motor winding. * Burned wiring or terminal connections. To fix this, you might need to replace the selector switch, convection motor, or any burned wiring or terminal connectors.
  • K
    katherine43Aug 31, 2025
    Why is Maxi-Broil not working on my Viking VGIC245, but Mini-Broil is?
    • M
      maynardcaitlinAug 31, 2025
      If your Viking Ranges Maxi-Broil function is not working, and the bake functions normally, and the cycle light is on, but Mini-Broil functions normally, it could be due to: * An open selector switch contact. * Open outside broil element. To resolve this, you may need to replace the selector switch or the outside broil element.
  • K
    Kelsey SinghSep 3, 2025
    Viking VGIC245 self-clean not working, door won't lock, but power is present. What's wrong?
    • D
      Derek NashSep 3, 2025
      If your Viking Ranges is not self-cleaning, the bake and broil functions are normal, the door won’t lock, but 120 VAC is present to the door lock module/timer, there's no motor movement, and the clean light is on, it could be due to: * Open relay contacts on the door lock module/timer. * Open contacts on the auto reset thermostat. * Open windings in the lock motor. To fix this, you might need to replace the door lock module/timer, the auto reset thermostat, or the lock motor assembly.
  • C
    Chad CaldwellSep 5, 2025
    Why is there no air circulation during convection cook on my Viking VGIC245 Ranges?
    • A
      Alexander ShawSep 5, 2025
      If the convection cook function heats in your Viking Ranges, but there's no air circulation, it could be due to: * An open winding in the convection fan motor. * A frozen motor shaft. * An open selector switch contact. To resolve this, you might need to replace the fan motor or the selector switch.
  • D
    Dr. Benjamin RamosSep 8, 2025
    What causes the door lock motor to keep running on my Viking VGIC245 Ranges?
    • A
      Aaron WelchSep 8, 2025
      If the door lock motor continues to run on your Viking Ranges, there's no signal to the sensor, and the clean light is on, it could be because the SW2 switch on the door lock mechanism is not closing. To fix this, you may need to adjust the SW2 switch position or replace the faulty switch.
  • J
    Jennifer LopezSep 12, 2025
    Why is there no heat when the door lock motor is engaged on my Viking Ranges?
    • T
      Terry BarrettSep 12, 2025
      If the door lock motor is engaged on your Viking Ranges, there's a signal to the sensor, but there's no heat and the clean light is on, it could be that the door lock module/timer relay is not closing. To resolve this, you may need to replace the PC board.

Viking VGIC245 Specifications

General IconGeneral
Number of Burners4
Fuel TypeGas
Control TypeKnobs
FinishStainless Steel
Burner TypeSealed
Ignition TypeElectronic
MaterialStainless Steel
Weight150 lbs
TypeGas
Width24 in

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