3. WARRANTY TERMS;
HOW TO RECEIVE SERVICE IF YOU WANT TO CLAIM UNDER THIS LIMITED WARRANTY
Before making a claim under this Limited Warranty, the owner of the Product must (a) notify VINE CONNECTED of
the intention to claim by visiting vineconnected.com/support during the Warranty Period and providing a
description of the alleged failure, and (b) comply with VINE CONNECTED’ return shipping instructions. VINE
CONNECTED will have no warranty obligations with respect to a returned Product if it determines, in its reasonable
discretion after examination of the returned Product, that the Product is an Ineligible Product (defined below). VINE
CONNECTED will bear all costs of return shipping to owner and will reimburse any shipping costs incurred by the
owner, except with respect to any Ineligible Product, for which owner will bear all shipping costs.
THIS DOCUMENT CONSISTS OF IMPORTANT LIMITED WARRANTY INFORMATION REGARDING
YOUR CLAIMS AND ACCOUNTABILITY, AS WELL AS RESTRICTIONS AND EXCLUSIONS THAT MAY
APPLY TO YOU.
1. WHAT THIS LIMITED WARRANTY ENTAILS; DURATION OF COVERAGE
VINE CONNECTED, Pleasanton, California USA, warrants to the owner of the enclosed product that the product
contained in this box will be free from defects in materials and workmanship for a period of two years from the date
of delivery following the original retail purchase. If the Product fails to conform to this Limited Warranty during the
Warranty Period, VINE CONNECTED will, at its sole discretion, either (a) repair or replace any defective Product or
component; or (b) accept the return of the Product and refund the money actually paid by the original purchaser for
the Product. Repair or replacement may be made with a new or refurbished product or components, at VINE
CONNECTED’s sole discretion. If the Product or a component incorporated within it is no longer available, VINE
CONNECTED may, at its sole discretion, replace the Product with a similar product of similar function. This is your
sole and exclusive remedy for breach of this Limited Warranty. Any Product that has either been repaired or replaced
under this Limited Warranty will be covered by the terms of this Limited Warranty for the longer of (a) ninety days
from the date of delivery of the repaired Product or replacement Product, or (b) the remaining Warranty Period. This
Limited Warranty is transferable from the original purchaser to subsequent owners, but the Warranty Period will not
be extended in duration or expanded in coverage for any such transfer.
2. TOTAL SATISFACTION RETURN POLICY
If you are the original purchaser of the Product and you are not satisfied with this Product for any reason, you may
return it in its original condition within thirty days of the original purchase and receive a full refund.
Limited Warranty
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