9. Error indication on display
Advice for after-sales service
Appearance
- Motor output stopped
Description
- Torque sensor issue
- Done by user
a. Pedal reverse
b. Turn e-bike OFF/ON
- Visit the nearest after-sales
service
- Check “Done by user” routine
again
- Change torque sensor
- Change motor controller unit
- Change motor controler unit
and torque sensor
Appearance
- Motor output stopped
Description
- Torque sensor issue
- Done by user
a. Pedal reverse
b. Turn e-bike OFF/ON
- Visit the nearest after-sales
service
- Check “Done by user” routine
again
- Change torque sensor
- Change motor controller unit
- Change motor controler unit
and torque sensor
Appearance
- Cadence mode
appears on the display
Description
- Torque sensor issue
- Visit the nearest after-sales
service
- Change torque sensor
- Change motor controller unit
- Change motor controler unit
and torque sensor
Appearance
- Report error only
Description
- Gearsensor issue
- Visit the nearest after-sales
service
Appearance
- Report error only
Description
- Speedsensor issue
- Done by user
a. Adjust the position of
speedsensor and steel magnet
- Visit the nearest after-sales
service
- Check “Done by user” routine
again
- Change speedsensor and
adjust the position of
speedsensor and steel magnet
Appearance
- Motor output stopped
Description
- Cadence sensor issue
- Visit the nearest after-sales
service
Appearance
- Reduce motor output
Description
- High temperature of
the motor
- Done by user
a. Reduce assist level
- Visit the nearest after-sales
service
- Change motor controller unit
Appearance
- Motor output stopped
Description
- Motor overheated
- Done by user
a. Turn off the system and wait
for the motor cool down
- Visit the nearest after-sales
service
- Check “Done by user” routine
again
- Change motor controller unit