To Next PageTo Next PageWhat to do if the heating head is not turning on my Vivo CANDY-V001, but the motor is running?
If your Vivo Kitchen Appliances heating head isn't turning but the motor is running, make sure the belt inside the machine hasn't come loose. If it has, reinstall it and adjust the belt tension by loosening the four motor screws and repositioning the motor slightly. If the belt is broken, replace it.
What to do if my Vivo CANDY-V001 machine has no power?
If your Vivo Kitchen Appliances machine has no power, it might be because the bowl isn't properly secured. Check if the red light is illuminating from the switches, assuming the safety switch is pressed and the switches are on.
What kind of electric cord do I need if I lost the original for my Vivo Kitchen Appliances?
If the electric cord for your Vivo Kitchen Appliances machine is lost, a standard cord used for computers, printers, etc., rated 20 AMPS, can be used. The cotton candy machine is designed to run on US 110V power.
Why is the heating head spinning but not heating up on my Vivo CANDY-V001?
If the heating head on your Vivo Kitchen Appliances spins but doesn't heat up, ensure the wires underneath the heating head are not cut or frayed. The temperature sensor may be out if the wires are intact.
What to do if my Vivo Kitchen Appliances machine constantly vibrates?
If your Vivo Kitchen Appliances machine constantly vibrates, it's likely that the head/spinner is off balance. Contact us for a part replacement.
General| Brand | Vivo |
|---|---|
| Model | CANDY-V001 |
| Category | Kitchen Appliances |
| Language | English |
Covers risks associated with cables, plugs, outlets, and immersion in water.
Details safe operation, cleaning, and burn prevention measures.
Covers installation, servicing, supervision, and appropriate use.
Details model, dimensions, power, voltage, frequency, and fuse.
Instructions for cleaning the heating head and pan with soapy water.
How to secure the bowl using latches and connect the power cable.
Steps to turn on and warm up the machine components.
Instructions on how to load ingredients into the heating head.
How to use cones or sticks to gather the spun sugar.
Details on cleaning the machine, removing burnt sugar, and changing the belt.
Addresses common problems like heating issues, no power, vibration, and motor problems.
Details the one-year warranty and 30-day return policy.
