MR 700
4
Ed. 3 - 2012_11
English
GENERAL INFORMATION
INTRODUCTION
QUALITY SYSTEM CERTIFICATE ISO 9001 -QS 9000-ISO 14001
Dear Client, we wish to thank you for 
purchasing an engine manufactured by 
VM MOTORI S.P.A.
Our Technical Assistance and Spare Part 
department has recently been strengthe-
ned to ensure even better service to all 
our Clients.
Only by using original spare parts and 
by relying on our specialised staff you 
can ensure the best performance to your 
engine.
Let us advise you to rely EXCLUSIVELY 
on our Technical Assistance and Spare 
Part Service for the maintenance of engi-
nes manufactured by VM MOTORI S.P.A.
If an engine manufactured by VM MO-
TORI S.P.A. is serviced by unauthorised 
technicians, or if NON ORIGINAL spare 
parts are used, you will immediately lose 
any right in terms of warranty and techni-
cal assistance by VM MOTORI S.P.A.
We are condent that you will understand 
the technical importance of this recom-
mendation, which is mainly aimed at 
protecting our Clients from any unplea-
sant situation.
Please get in touch with us for any requi-
rements.
Best regards.
VM MOTORI S.PA. has obtained the 
certication of its quality assurance 
regime in compliance with UNI EN ISO 
9001 standards and with the even stricter 
prescriptions established by Ford, Chry-
sler and General Motors car manufacturer 
association under the QS-9000 Quality 
System Standard for the manufacture of 
Diesel engines. Moreover, its environ-
mental management system has been 
certied against the ISO 14001 standard.
This is the result of a working plan which 
involves all company levels.
The quality and environmental policy, with 
a special focus on the continuous impro-
vement principle, is an essential part of 
VM MOTORI S.P.A top management ‘s 
strategy and it is being implemented in 
all company departments in accordance 
with internationally accepted quality and 
environmental management systems and 
while respecting the environment and the 
population.
Customer satisfaction, efciency and 
personnel motivation, intended as a set of 
services rendered inside and outside the 
company, are the most important elemen-
ts of the quality concept.
All VM MOTORI S.P.A. employees are 
committed to the achievement of quality 
and environmental policy goals.
Regular training ensures a suitable and 
constantly updated knowledge to VM 
MOTORI S.P.A. employees.
VM MOTORI S.P.A. considers quality as a 
dynamic process of continuous improve-
ment in all activities to achieve the goals.