11
Troubleshooting
Things you should know Service
1. It is unsafe and illegal in some places to store or use propane
cylinders of greater than 1.14 kg (2.5 lbs..) water capacity (ap-
proximately 1 lb. propane) in occupied enclosures.
2. If using rellable propane cylinder, use only manufacturers parts
and accessories.
3. The usual storage areas for camping and picnic equipment are
the basement, attic or garage. To avoid the accumulation of dust,
cobwebs, etc., that is common in these areas, place your stove
in carry case or a plastic bag and seal it with a rubber band.
4. For repair service call one of the numbers listed on the cover of
this manual for location of your nearest Volcano Service Center.
If product must be mailed to Service Center, attach to product
your name, address and a description of problem and mail to
Service Center with shipping and insurance prepaid. If neces-
sary to write the Service Center or factory, refer to your stove by
model number. Do not send propane cylinder.
5. If not completely satised with the performance of this product,
please call one of the numbers listed on the cover of this manual
• Repair to gas passages and associated components should be
done only by Volcano or an authorized service person.
• Owner repair and service should be limited and performed only to
the following:
• Cleaning
• Cylinder replacement
• For Authorized Repair & Service, call 888-320-2005.
Problem Possible Cause Solution
Burner won’t light
Gas pressure is low. Cylinder is empty. Replace cylinder.
Air in gas line.
Burner may take up to one minute to light
after a propane bottle has been connected.
Burner won’t stay lit Dust and/or dirt built up around burner Clean dirt and/or dust from around burner
Burner ame is low
Gas pressure is low Replace cylinder.
Outdoor temperature is less than 40 degrees
Fahrenheit and tank is less than 1/4 full.
Use a full cylinder.
Fuel ow is restricted.
Check burner and orices for blockage.
Adjust control knob to full ON position.
Improper Flame (Flame should be blue
with a hint of yellow and orange on tips)
Fuel ow is restricted.
Check burner, orices and venturi for block-
age (bugs, dirt, cobwebs).
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General