Vonets VAP11G-300 User Manual

VONETS
13
General operation and common faults of VONETS series products
1. How to reset to the factory default parameters?
Power on the device, after 60 seconds, long press Reset button until 5 seconds, the green light will
flash a few, then the device will automatically reset to the factory default parameters (it will take
about 60 seconds to reset the device), during the recovery of the factory operation, the product
can’t be powered off, otherwise it may cause damage to the product.
2. Does the VONETS series product support firmware upgrade, how to upgrade?
All VONETS series products support firmware upgrade, and support online upgrade, please visit
website: www.vonets.com to refer to the related documents.
3. The device WiFi hot spot can be found, but the smart phone or PC can’t connect to this device hot
spot?
 Reason 1. Due to some unexpected operation or power down, caused the destroy of device
parameters. At this time, just need to reset the device to factory default
parameters;
 Reason 2. The device WiFi doesn’t work at the best channel, make the performance
worse. At this time, you can try to change the source WiFi hot spot and
this device WiFi channel to make the performance better;
 Reason 3. The smart phone or PC haven’t configured the correct WiFi password;
4. The device has been configured the source WiFi hot spot parameters, the smart phone or PC has
connected to the device WiFi hot spot, but still doesn’t get internet?
 First, check the status light to know the current state of the device, then according to the
state of the device to analyze the fault reasons;
 Reason 1. The distance between the device and source WiFi hot spot is too long, cause the
communication performance degradation, finally effect the user’s access to the
Internet. At this time, just need shorten the distance between the device and
source WiFi hot spot to solve this problem;
 Reason 2. Due to some unexpected operation or power down, caused the destroy of device
parameters. At this time, just need to reset the device to factory default
parameters;
 Reason 3. The device WiFi doesn’t work at the best channel, make the performance
worse. At this time, you can try to change the source WiFi hot spot WiFi channel
to make it the same as the default channel of the device, the reboot the device,
the device will automatically exchange to the same channel as the source WiFi hot
spot, to make the performance better;
 Reason 4. There are several WiFi hot spot around the device, WiFi channel mutual
interference, make the performance worse. At this time, you can try to change
the source WiFi hot spot and this device WiFi channel to make the performance
better;
 Reason 5. The configured source WiFi hot spot parameters are not correct. At this time, just

Vonets VAP11G-300 Specifications

General

Wi-Fi Standard	802.11b/g/n
Frequency	2.4GHz
Max Data Rate	300Mbps
Weight	30g
Storage Temperature	-20°C to 70°C
Antenna	Built-in
Operating Mode	AP, Repeater
Ethernet Port	10/100Mbps
Operating Humidity	10% to 90% (non-condensing)
Storage Humidity	5% to 95% (non-condensing)
Port	RJ45