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Appendix

Troubleshooting

If your telephone is plugged in with a modem or a surge protector, plug the telephone (or

modem/surge protector) into a different location. If this doesn’t solve the problem, relocate

your telephone or modem farther apart from each other, or use a different surge protector.

The location of your telephone base can impact the performance of your cordless headset. For

better reception, install the telephone base in a centralized location within your home or ofce,

away from walls or other obstructions. In many environments, relocating the telephone base to

a higher location improves overall performance.

Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If

calls are still not clear, the problem is probably in the wiring or telephone service. Contact your

telephone service provider (charges may apply).

If other telephones in your home are having the same problem, the problem is in the wiring or

telephone service. Contact your telephone service provider.

I hear other calls when using my cordless headset.

Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If

you still hear other calls, the problem is probably in the wiring or telephone service. Call your

telephone service provider.

I cannot register the headset.

Only one headset can be registered at a time. If you have multiple headsets to register, please

follow the instructions on page 4 for the rst headset. Once a headset has been successfully

registered, repeat the steps for each headset that needs to be registered.

If you have already registered the maximum numbers of handsets and/or headsets that the

telephone system accommodates, you need to follow the deregistration instructions before

registering a headset. Refer to Add and register a headset on page 4 and Replace a

headset on page 5.

Make sure that all registered handsets, registered headsets and telephone base are in idle

mode when registering a headset.

Follow the steps on page 21 for the common cure for electronic equipment, then try again to

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