3. Check to see if the le system of your
memory card is FAT or FAT32. Kidizoom
®
Twist does not support NTFS or exFAT le
systems. You should back up all important
data from your memory card and format it in
either the FAT or FAT32 le system before
using in your Kidizoom
®
Twist.
Cannot save les Check to see if the memory card is full.
If there is no memory card inserted, check the
Kidizoom
®
Twist internal memory.
Can’t view the
downloaded video or
photo les
1. Check to see if the downloaded les
are put in the correct directory in the
Kidizoom
®
Twist. Photos should be put
in the DOWNLOAD/PHOTO folder and
videos should be put in the DOWNLOAD/
VIDEO folder in Kidizoom
®
Twist when it
is connected to a computer.
2. Kidizoom
®
Twist only supports the formats
below:
photos in Standard Baseline JPEG and
videos in AVI (Motion JPEG) created by
Kidizoom
®
Twist.
Screen displays
incorrectly
Turn off the camera and let it sit for a few
minutes without batteries. Then, replace the
batteries.
If you have a problem that cannot be solved by using this manual, we
encourage you to visit us online or contact our Consumer Services
Department with any problems and/or suggestions that you might have.
A support representative will be happy to assist you.
Before requesting support, please be ready to provide or include the
information below:
• The name of your product or model number (the model number is
typically located on the back or bottom of your product).
• The actual problem you are experiencing.
• The actions you took right before the problem started.
Internet: vtechkids.com
Phone: 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada.
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