Appendix
VTech Hospitality limited warranty program
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defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in
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KHUWEJ2TQFWEVKURWTEJCUGFVJTQWIJC7PKVGF5VCVGUQH#OGTKECCPFQT%CPCFKCPFKUVTKDWVQT6JGNKOKVGFYCTTCPV[RGTKQFHQTVJKU
Product is determined based on the following:
5 Years – Analog Models
#NN%NCUUKE/QFGNUŌEQTFGFCPFEQTFNGUU
#NN%QPVGORQTCT[/QFGNUŌEQTFGFCPFEQTFNGUU
#NN6TKO5V[NG/QFGNU
2 Years – SIP Non-Display Models
#NN%NCUUKE/QFGNUŌEQTFGFCPFEQTFNGUU
#NN%QPVGORQTCT[/QFGNUŌEQTFGFCPFEQTFNGUU
#NN6TKO5V[NG/QFGNU
During the limited warranty period, VTech’s authorized service representative will repair or replace, at VTech’s option, without
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VJG2TQFWEVPGYQTTGHWTDKUJGFTGRNCEGOGPVRCTVUOC[DGWUGF+HVJG2TQFWEVKUTGRNCEGFKVOC[DGTGRNCEGFYKVJCPGYQT
TGHWTDKUJGF2TQFWEVQHVJGUCOGQTUKOKNCTFGUKIP4GRCKTQTTGRNCEGOGPVQH2TQFWEVCV86GEJŏUQRVKQPKUVJGGZENWUKXGTGOGF[
6JGNKOKVGFYCTTCPV[RGTKQFHQTVJG2TQFWEVDGIKPUQPVJGFCVGVJCVVJGGPFWUGTVCMGURQUUGUUKQPQHVJG2TQFWEV6JKUNKOKVGF
warranty also applies to repaired or replacement Products for a period of either: (a) 90 days from the date the repaired or
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KUNQPIGT
This limited warranty does not cover:
Product or parts that have been subjected to misuse, accident, shipping or other physical damage, improper installation,
CDPQTOCNQRGTCVKQPQTJCPFNKPIPGINGEVKPWPFCVKQPſTGYCVGTQTQVJGTNKSWKFKPVTWUKQPQT
2TQFWEVVJCVJCUDGGPFCOCIGFFWGVQTGRCKTCNVGTCVKQPQTOQFKſECVKQPD[CP[QPGQVJGTVJCPCPCWVJQTK\GFUGTXKEG
TGRTGUGPVCVKXGQH86GEJQT
2TQFWEVVQVJGGZVGPVVJCVVJGRTQDNGOGZRGTKGPEGFKUECWUGFD[UKIPCNEQPFKVKQPUPGVYQTMTGNKCDKNKV[QTECDNGQTCPVGPPC
U[UVGOUQT
2TQFWEVVQVJGGZVGPVVJCVVJGRTQDNGOKUECWUGFD[WUGYKVJPQP86GEJCEEGUUQTKGUQT
Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered
QTTGPFGTGFKNNGIKDNGQT
Product purchased, used, serviced, or shipped for repair from outside the United States or Canada, or used for non-approved
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2TQFWEVTGVWTPGFYKVJQWVXCNKFRTQQHQHRWTEJCUGQT
Charges or costs incurred by the end user, and risk of loss or damage, in removing and shipping the Product, or for installation
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.KPGEQTFUQTEQKNEQTFURNCUVKEQXGTNC[UEQPPGEVQTURQYGTCFCRVGTUCPFDCVVGTKGUKHVJG2TQFWEVKUTGVWTPGFYKVJQWVVJGO
86GEJYKNNEJCTIGVJGGPFWUGTCVVJGPEWTTGPVRTKEGUHQTGCEJQHVJGOKUUKPIKVGOU
0K%FQT0K/*JCPFUGVDCVVGTKGUQTRQYGTCFCRVeTUYJKEJWPFGTCNNEKTEWOUVCPEGUCTGEQXGTGFD[CQPG[GCTYCTTCPV[QPN[
'ZEGRVCURTQXKFGFD[CRRNKECDNGNCY[QWCUUWOGVJGTKUMQHNQUUQTFCOCIGFWTKPIVTCPUKVCPFVTCPURQTVCVKQPCPFCTGTGURQPUKDNGHQT
FGNKXGT[QTJCPFNKPIEJCTIGUKPEWTTGFKPVJGVTCPURQTVQH2TQFWEVUVQVJGUGTXKEGNQECVKQP86GEJŏUCWVJQTK\GFUGTXKEGTGRTGUGPVCVKXG
YKNNTGVWTPTGRCKTGFQTTGRNCEGFRTQFWEVWPFGTVJKUNKOKVGFYCTTCPV[VQ[QWVTCPURQTVCVKQPFGNKXGT[CPFJCPFNKPIEJCTIGURTGRCKF
86GEJCUUWOGUPQTKUMHQTFCOCIGQTNQUUQHVJG2TQFWEVKPVTCPUKV
If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty,
VTech will notify you and will request that you authorize the cost of repair and return shipping costs for the repair of Products that not
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EQXGTGFD[VJKUNKOKVGFYCTTCPV[
Other limitations
6JKUYCTTCPV[KUVJGEQORNGVGCPFGZENWUKXGCITGGOGPVDGVYGGP[QWCPF86GEJ+VUWRGTUGFGUCNNQVJGTYTKVVGPQTQTCN
EQOOWPKECVKQPUTGNCVGFVQVJKU2TQFWEV86GEJRTQXKFGUPQQVJGTYCTTCPVKGUHQTVJKU2TQFWEVYJGVJGTGZRTGUUQTKORNKGFQTCNQT
YTKVVGPQTUVCVWVQT[6JGYCTTCPV[GZENWUKXGN[FGUETKDGUCNNQH86GEJŏUTGURQPUKDKNKVKGUTGICTFKPIVJG2TQFWEV0QQPGKUCWVJQTK\GFVQ
OCMGOQFKſECVKQPUVQVJKUYCTTCPV[CPF[QWUJQWNFPQVTGN[QPCP[UWEJOQFKſECVKQP
86GEJŏUNKCDKNKV[VQGPFWUGTJGTGWPFGTUJCNNPQVGZEGGFVJGRWTEJCUGRTKEGQHVJG2TQFWEV+PPQGXGPVUJCNN86GEJDGNKCDNGHQTCP[
KPFKTGEVURGEKCNKPEKFGPVCNEQPUGSWGPVKCNQTUKOKNCTFCOCIG
UKPENWFKPIDWVPQVNKOKVGFVQNQUVRTQſVUQTTGXGPWGKPCDKNKV[VQWUG
the product, or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of
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NKOKVCVKQPQTGZENWUKQPOC[PQVCRRN[VQ[QW
6JKUYCTTCPV[IKXGU[QWURGEKſENGICNTKIJVUCPF[QWCNUQJCXGQVJGTTKIJVUYJKEJXCT[HTQOUVCVGVQUVCVGQTRTQXKPEGVQRTQXKPEG
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