What to do if I can't view transferred music, video, or photo files on my VTech Secret Safe Diary Selfie Music Toy?
- JJessica JenkinsAug 3, 2025
To ensure proper functionality of your VTech Toy, check if the transferred files are placed in the correct directory. Photos should be in the DOWNLOAD/PHOTO folder, videos in the DOWNLOAD/VIDEO folder, and songs in the MUSIC folder when the device is connected to a computer. Also, the device only supports photos in Standard Baseline JPEG, videos in AVI (Motion JPEG), and songs in MP3 formats.