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What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder
of a valid proof of purchase (“Consumer” or “you”) that the
Product and all accessories provided in the sales package
(“Product”) are free from defects in material and workmanship,
pursuant to the following terms and conditions, when installed
and used normally and in accordance with the Product
operating instructions. This limited warranty extends only to the
Consumer for Products purchased and used in the United States
of America and Canada.
What will VTech do if the Product is not free from defects in
materials and workmanship during the limited warranty period
(“Materially Defective Product”)?
During the limited warranty period, VTech’s authorized service
representative will replace at VTech’s option, without charge,
a Materially Defective Product. If we choose to replace the
Product, we may replace it with a new or refurbished Product
of the same or similar design. We will retain defective parts,
modules, or equipment. Replacement of the Product, at
VTech’s option, is your exclusive remedy. VTech will return the
replacement Products to you in working condition. You should
expect the replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1)
YEAR from the date of purchase. If VTech replaces a Materially
Defective Product under the terms of this limited warranty, this
limited warranty also applies to the replacement Product for
a period of either (a) 90 days from the date the replacement
Product is shipped to you or (b) the time remaining on the
original one-year warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident,
shipping or other physical damage, improper installation,
abnormal operation or handling, neglect, inundation, fire,
water or other liquid intrusion;
2. Product that has been damaged due to repair, alteration or
modification by anyone other than an authorized service
representative of VTech;
3. Product to the extent that the problem experienced is
caused by signal conditions, network reliability, or cable or
antenna systems;
4. Product to the extent that the problem is caused by use
with non-VTech accessories;
5. Product whose warranty/quality stickers, product serial
number plates or electronic serial numbers have been
removed, altered or rendered illegible;
6. Product purchased, used, serviced, or shipped for repair
from outside the United States of America or Canada, or
used for commercial or institutional purposes (including but
not limited to Products used for rental purposes);
7. Product returned without a valid proof of purchase (see
item 2 below); or
Limited warranty
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