Emission Control Systems Information and Warranty—Diesel
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How to Make a Claim
In the event that any emission-related part is found to be defective during the
warranty period, you shall notify Wacker Neuson Product Support Department
(1-800-770-0957, or technical.support@wackerneuson.com, or
wackerneuson.com), and you will be advised of the appropriate dealer/service
center where warranty repair can be performed. All repairs qualifying under this
limited warranty must be performed by an authorized Wacker Neuson dealer/
service center.
You must take your Wacker Neuson engine/equipment along with proof of original
purchase date, at your expense, to the authorized Wacker Neuson dealer/service
center during their normal business hours.
For owners located more than 100 miles from an authorized dealer/service center
(excluding the states with high-altitude areas as identified in 40 CFR Part 1068,
Appendix III), Wacker Neuson will pay for pre-approved shipping costs to and from
an authorized Wacker Neuson dealer/service center.
Claims for repair or adjustment found to be caused solely by defects in material or
workmanship will not be denied because the engine/equipment was not properly
maintained and used.
The warranty repairs should be completed in a reasonable amount of time, not to
exceed 30 days.
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