Water Depot PLATINUM SERIES User Manual

Water Depot PLATINUM SERIES

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OWNER’S MANUAL

FOR ALL BACKWASHABLE FILTER SYSTEMS

THIS MANUAL IS TO BE LEFT WITH THE OWNER OF THE EQUIPMENT FOR REFERENCE AND PURPOSES AND

TECHNICAL GUIDANCE. IT IS STRONGLY RECOMMENDED THAT QUALIFIED DEALER SERVICE PERSONNEL

BE CONTACTED IN THE EVENT OF AN UNKNOWN INTERRUPTION OF SERVICE OR APPARENT PRODUCT

MALFUNCTION. AN ANNUAL PREVENTATIVE MAINTENANCE INSPECTION BY A WATER DEPOT

PROFESSIONAL IS RECOMMENDED TO ENSURE TROUBLE-FREE AND CONTINUOUS OPERATION.

www.waterdepot.com

Table of Contents

Questions and Answers:

E
Erin AriasSep 12, 2025
How to fix a Water Depot Water Dispenser timer that isn't displaying the time?
- C
  Crystal MarshallSep 12, 2025
  If the timer on your Water Depot Water Dispenser isn't showing the time of day, check these potential causes: * **AC Adapter:** Ensure the AC adapter is plugged in and connected to power. * **Outlet Power:** Verify that the outlet has power. If not, repair the outlet or use a working one. * **AC Adapter Condition:** The AC adapter itself might be defective and need replacement. * **PC Board Issue:** A defective PC board could also be the reason, requiring replacement.
M
Madeline McmillanSep 14, 2025
What to do if there is no softening/filtering display on my Water Depot Water Dispenser when water is flowing?
- L
  Laura LopezSep 15, 2025
  If your Water Depot Water Dispenser isn't showing the softening/filtering display while water is flowing, here's what you can check: * **Bypass Valve:** Make sure the bypass valve is in the service position, not the bypass position. Put bypass valve in service position. * **Meter Connection:** Verify that the meter is connected to the PC board. Connect meter to PC board if it is disconnected. * **Meter Turbine:** Check for any restrictions or stalls in the meter turbine. Remove the meter and check for rotation or foreign material. * **Defective Meter:** The meter itself might be defective and need replacement. * **Defective PC Board:** Replace the PC board if it is defective.

Water Depot PLATINUM SERIES Specifications

General

Brand	Water Depot
Model	PLATINUM SERIES
Category	Water Dispenser
Language	English

Summary

Introduction and Specifications

Econo Series Specifications

Technical specifications for Econo Series backwashable filters including part numbers and media size.

Platinum Series Specifications

Technical specifications for Platinum Series backwashable filters including part numbers and media size.

Installation Instructions

Consumer Valve Programming - Econo

Setting Time of Day and Regeneration Schedule

Procedures for setting the system's time of day and regeneration schedule.

Econo Filter System Setup

Step-by-Step Filter Setup (Steps 1F-6F)

Advanced Econo Filter Setup Steps

Filter System Setup Configuration (Steps 7F-12F)

Regeneration and System Management

Regeneration Mode and Manual Control

Econo Control Valve Functionality

Regeneration Cycle Programs and Times

Troubleshooting Guide - Platinum Series

Timer Display and Time Accuracy Issues

Troubleshooting steps for timer not displaying or displaying incorrect time.

Incorrect Regeneration Timing

Troubleshooting steps for control valve regenerating at the wrong time of day.

Error Codes E1, E2, E3 Resolution

Troubleshooting specific error codes related to valve function and motor operation.

Valve Stalling and Regeneration Failure

Troubleshooting steps for control valve stalling or failing to regenerate.

System Smells and Water Quality Issues

Troubleshooting for smells on the hot side, iron bleeding, and discolored water.

Related product manuals

Water Depot REFINEOSOFT SERIES:

Preview: Water Depot ECONO Series

Water Depot ECONO Series