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WaterBoss 700 - User Manual

WaterBoss 700
36 pages
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Table of Contents

Other manuals for WaterBoss 700

Preview: Installation And Service Manual
Installation And Service Manual36 pages

Questions and Answers

  • K
    Kimberly SandersAug 21, 2025
    Why is there no soft water after regeneration in my WaterBoss 700 Water Dispenser?
    • N
      Nicholas GonzalesAug 21, 2025
      Several issues could cause this. Check for the following: * Lack of salt in the brine cabinet: Add salt. * Sediment in the brine cabinet: Remove the air check/draw tube and flush with clean water. Clean the injector assembly and remove any sediment from the brine cabinet. * Plugged flow control: Remove the brine piston housing and clear any debris from the flow control. * Restricted drain line: Straighten, thaw, or unclog the drain line. * Clogged injector assembly: Remove the injector cap and clean the nozzle and throat with a wooden toothpick. Replace the throat if removed. * Salt bridge: Test with a blunt object and dislodge the salt bridge, or use hot water around the inside perimeter to loosen the salt.
  • E
    Emily MillerAug 22, 2025
    What to do if my WaterBoss 700 shows no flow when water is flowing?
    • A
      Alexa StevensAug 22, 2025
      There are a few potential causes: * The bypass valve might be in the Bypass position: Place the bypass valve in the Service position. * The appliance might be plumbed backward: Check that the appliance is plumbed correctly. * The sensor might not be receiving a signal from the magnet on the turbine: Remove the sensor from the Bypass housing and test it with a magnet on either flat side. If flow is indicated, check the turbine. If no flow, replace the sensor.
  • V
    vyangAug 25, 2025
    How to troubleshoot controller error messages on WaterBoss Water Dispenser?
    • E
      Emily DavidsonAug 25, 2025
      Here's how to address common error messages: * “E1” Home not found: Cycle power by unplugging the transformer and plugging it back in. * “E2” Motor error: Plug the motor in and cycle power. If already plugged in, the motor wiring or plug is defective. * “E3” Home offset: Ensure the controller is pushed all the way onto the drive end cap. The controller will try to reset itself. * “E4” Home latched: Cycle the power to reset. This may indicate gear teeth are not engaged, the gear is stripped, or something is jammed in the valve. * “E5” Memory Error: Replace the controller.
  • S
    samanthawiseAug 26, 2025
    Why does my WaterBoss 700 Water Dispenser stay in regeneration mode?
    • C
      Chase WardAug 26, 2025
      This issue can arise due to several reasons: * The controller might not be attached properly: Ensure it's fully pushed onto the drive end cap. * The magnet disk might be defective: Replace the magnet disk. * There could be a foreign object in the valve body: Remove any foreign objects from the valve body. * The valve assembly might be broken: Repair the drive end cap.
  • S
    singhjeffreyAug 29, 2025
    What to do if there is no read-out in display of my WaterBoss 700?
    • T
      Trevor BradyAug 29, 2025
      If your WaterBoss Water Dispenser display is blank, start by ensuring the electric cord is properly plugged in. Check the power source to confirm the outlet is functional and not controlled by a switch. If the issue persists, the transformer might be defective; test it with a voltmeter for 12 VAC at the control. Replace the transformer if the reading is less than 10 VAC or greater than 14 VAC. Alternatively, the circuit board could be defective; with 12 VAC present at the controller, consider replacing the controller. Lastly, high ambient room temperature exceeding 120°F (48.9°C) can cause the display to blank out, though this doesn't affect the controller's operation.
  • K
    Kathryn ChanAug 31, 2025
    Why is my WaterBoss Water Dispenser not producing soft water?
    • S
      Seth GloverAug 31, 2025
      If your WaterBoss Water Dispenser is not providing soft water, first ensure that the bypass valve is in the Service position. If it's in the Bypass position, switch it over. Also, double-check that the appliance is plumbed correctly. In the event of an extended power outage, reset the time of day. If the water hardness has increased, re-test the water and enter a new setting number. Note that the waterMizer indicator should turn with water usage. If there's still no flow, there may be another issue.
  • J
    Joseph SanchezSep 1, 2025
    What to do if my WaterBoss 700 indicates flow when water is not being used?
    • M
      Matthew SalinasSep 1, 2025
      If your WaterBoss Water Dispenser indicates flow when water is not being used, the most likely cause is a leak in your household plumbing system. Repairing the leak should resolve the issue.
  • S
    Stacey BushSep 3, 2025
    Why does my WaterBoss 700 Water Dispenser stay in regeneration?
    • A
      Amanda WalkerSep 3, 2025
      If your WaterBoss Water Dispenser stays in regeneration mode, ensure the controller is fully pushed onto the drive end cap. A defective magnet disk could also be the cause, requiring replacement. Check for any foreign objects within the valve body and remove them. If the valve assembly is broken, repair the drive end cap.
  • M
    Matthew McdanielSep 6, 2025
    What to do if my WaterBoss Water Dispenser is not providing soft water?
    • A
      Amy MckeeSep 6, 2025
      Here are a few things to check: * Ensure the bypass valve is in the Service position, not the Bypass position. * Verify the appliance is plumbed correctly. * If there was an extended power outage, reset the time of day. * If the water hardness has increased, re-test the water and re-enter a new setting number. Also, the waterMizer indicator should turn with water usage.
  • R
    rachel41Sep 8, 2025
    Why is there excess water in the brine cabinet of my WaterBoss 700?
    • K
      Karen CarrilloSep 8, 2025
      Several reasons can cause this: * A restricted, frozen, or pinched drain line: Remove the restriction, thaw, or straighten the drain line. * A plugged brine line, brine line flow control, or air check/draw tube: Clean the flow control, air check/draw tube, and brine line. Also, clean any sediment from the brine cabinet. * A plugged injector assembly: Clean or replace the injector. Replace the throat if removed. * A sticking brine refill valve: Remove the valve and check for obstructions.

Summary

10 Year Limited Warranty

To Whom Warranty Is Extended

Details who is covered by the warranty, stating it is for the original owner at the original location.

Coverage

Specifies that the limited warranty covers the system for personal, family, or household use.

Warrantors Performance and Length of Limited Warranty

Outlines repair/replacement terms for mechanical/electronic parts (3 years) and tanks/valve bodies (10 years).

Further Exclusions and Limitations on Warranty

Lists conditions not covered, such as service call costs, fire, freezing, abuse, or improper installation.

Claims Procedures

Explains how to file a warranty claim, including contact information and required details.

General Information

Getting Maximum Efficiency From the Appliance

Efficiency Statements

Provides performance ratings based on salt dosage, listing capacity and flow rates for models 700, 900, and 950.

Checklist Before Installation

Water Quality

Checks for contaminants like sand, sulfur, bacteria, iron, algae, oil, or acid in the water supply.

Iron

Identifies different types of iron (ferrous, ferric, organic, colloidal) and their impact on softeners.

Water Characteristics

Notes pH and iron level requirements for appliance function and filter compatibility.

Water Hardness

Details hardness capacity for models 700, 900, 950 and verification with test strips.

Water Pressure

Specifies required minimum (20 psi) and maximum (120 psi) water pressure.

Water Supply Flow Rate

Defines minimum flow rates (2.4-3.0 gpm) for proper appliance operation.

Precautions

Do

Lists required actions for safe and effective installation and operation, including code compliance and testing.

Do Not

Lists actions to avoid, such as incorrect installation, freezing, or connecting to unsafe water sources.

Installation Steps and Start-Up Procedures

Step 1 Prepare the Placement Area

Instructions for selecting and preparing the installation location, ensuring cleanliness and proper plumbing.

Step 2 Test Your Water

Guidance on testing water quality using provided strips or a laboratory before installation.

Step 3 Turn Off Water Supply

Procedure to safely shut off the main water supply and depressurize lines before connecting.

Step 4 Connect Water Lines

Instructions for attaching inlet and outlet water connections using provided Qest fittings.

Step 5 Connect Gravity Overflow Connection

How to connect the overflow line to a suitable drain, ensuring an air gap for safety.

Step 6 Connect Drain Line

Instructions for connecting the drain line to carry backwash water to a waste receptor.

Step 7 Flush Lines

Procedure to flush the system and remove debris after installation by placing the appliance in bypass mode.

Step 8 Check for Leaks

Steps to identify and repair any leaks in the system after water supply is restored.

Step 9 Plug in the Transformer

Connecting the power supply transformer to the controller and an appropriate outlet.

Step 10 Set Up the Controller

Initial programming of the appliance controller, referring to the 'Setting the Controller' section.

Step 11 Add Water to the Brine Cabinet

Instructions for filling the brine cabinet with the initial 2 gallons of water.

Step 12 Fill the Brine Cabinet With Salt

Guidance on adding clean, white pellet or solar salt to the brine cabinet.

Step 13 Complete the Installation

Final steps including ensuring service mode, turning on utilities, and flushing the appliance.

Bypass Valve

WaterBoss Four-Button Controller

Controller Display and Status Indicators

Explains the LCD display, modes (Demand), status indicators (Soft Water Remaining, waterMizer), and features (powerClean).

Controller Operation Buttons

Details the functions of the 'Set', 'Change', 'Power Clean', and 'Regenerate' buttons for operation and programming.

Setting the Controller

Determine Controller Setting Number

Guides on finding water hardness and pH for controller setup, including testing methods.

Enter Controller Setting Number

Steps to input the determined water hardness setting into the controller.

Advanced Customer Settings

Set High Capacity or High Efficiency

Options to program for High Capacity (HC) or High Efficiency (HE) to optimize regeneration.

Set Mode

Configuration for regeneration trigger: Delay Mode or Demand Mode (default).

Set 96 Hours Until Regeneration

Option to limit regeneration cycles to a maximum of 96 hours, recommended for iron water.

Set Gallons or Liters

Setting the unit of measurement for water volume displayed on the controller.

Set Time Format

Choosing between 12-hour (AM/PM) or 24-hour clock display for the controller.

Set Time of Day

Setting the current time on the controller, important after power outages.

Set Regeneration Time

Programming the preferred time for automatic regeneration cycles to occur.

Optional Plumbing Procedures

Hard Plumbing Bypass with Copper Fittings

Guidelines for connecting copper pipes to the bypass valve adapter, avoiding heat damage.

Plastic (PVC;CPVC) Pipe Joining Procedures

Steps for correctly joining plastic pipes using solvent cement to ensure joint integrity.

Assembly and Parts

Cabinet and Cover Assemblies

Details on the main unit's external components like lids, covers, and cabinets.

Injector Assembly

Information on the parts (throat, nozzle, cap) and function of the injector system.

Bypass Assembly

Components and function of the water bypass system, including sensor and turbine.

Top Fill Plug Assembly (950)

Specifics on the fill plug and O-ring for the Model 950 media tank access.

Drive End Cap Assembly

Components and function of the drive end cap mechanism, including motor and gears.

Drive End Cap Assembly Continuation

Further details on drive end cap components like the drive motor and piston slide.

Brine Valve Housing Assembly

Parts and function of the brine valve system, including piston, housing, and flow control.

Safety Shutoff Assembly

Components and function of the safety shutoff mechanism, including float and air check.

Safety Shutoff Valve Elbow Installation

Specifics on installing the safety shutoff valve's elbow with compression fittings.

Troubleshooting

No Soft Water After Regeneration

Troubleshooting steps for lack of soft water post-regeneration, covering salt, blockages, and plumbing.

No Soft Water

Common causes and solutions for the appliance not producing soft water, including bypass and hardness.

No Flow Indicated When Water is Flowing

Diagnosing issues when flow is detected but not indicated, checking bypass and sensor.

Flow Indicated When Water Not Used

Troubleshooting flow detection during idle periods, checking for leaks in the household plumbing.

No Read-out in Display

Steps for resolving display issues, checking power, transformer, and circuit board.

Appliance Stays in Regeneration

Causes and solutions for the appliance stuck in regeneration mode, checking controller attachment and valve body.

Excess Water in Brine Cabinet

Troubleshooting excessive water in the brine tank, checking brine refill valve and flow control.

Not Regenerating in Proper Sequence

Diagnosing regeneration cycle errors, checking magnet disk and controller.

Salty Water

Identifying causes and solutions for hard water output, including injector, pressure, and drain line issues.

Controller Error Messages

Explains specific error codes ('E1' to 'E5') displayed by the controller and their resolutions.

WaterBoss Water Conditioner Specifications

Certificates

Notes

WaterBoss 700 Specifications

General IconGeneral
BrandWaterBoss
Model700
CategoryWater Dispenser
LanguageEnglish

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