Weenect Cats - Assistance; Help Center and Contact; Standard precautions; Water and charging safety

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GPS indicator (blue light): When the blue light blinks, this in-
dicates that the GPS signal is good. If it does not blink, please
move the tracker close to a window or put it outside to capture
GPS signals.
Assistance
See answers to frequently asked questions by visiting the help
center at weenect.zendesk.com
You will also nd a complete user’s guide, as well as tutorial
videos. To contact us, use the contact form from the help center.
Standard precautions
Immersion in water: the tracker is designed to resist splashes
and rain when covered by its protective case, but not to be sub-
merged in water under any circumstances.
Charging the tracker: always use the charging base and USB ca-
ble provided to recharge your tracker. Never force the plug into
the port on the charging unit; if you cannot insert the plug, make
sure it is positioned in the right direction.
Handling the tracker: never open the tracker unit and do not try
to repair it yourself at the risk of voiding the warranty. In case of