Wen 4017 User Manual

18
PROBLEM CAUSE SOLUTION
Saw does not turn on.
1. Saw is not plugged in. 1. Plug saw in.
2. Extension cord is loose. 2. Make sure extension cord is secure.
3. Extension cord is undersized.
3. Use the proper size of extension
cord. See chart on p. 8.
4. Safety button is not pushed.
4. Push the safety button before pull-
ing the trigger.
5. Kickback brake is engaged.
5. Disengage the kickback brake (see
p. 13).
6. Defective outlet. 6. Try a different outlet.
7. Defective motor or switch. 7. Contact WEN customer service.
Bar or chain overheating.
1. Chain is too tight.
1. Adjust chain tension properly (see
p. 11).
2. Oil level is low. 2. Add more bar and chain oil.
3. Forcing the cut. 3. Let the saw do the work.
4. Chain is dull. 4. Sharpen or replace the chain.
Loose chain.
1. Chain has overheated. 1. Allow chain to cool down.
2. Chain tension set incorrectly.
2. Adjust chain tension properly (see
p. 11).
3. Chain is installed backwards. 3. Install chain properly (see p. 10).
4. Guide bar is worn out. 4. Replace guide bar.
5. Tension mechanism is broken. 5. Contact WEN customer service.
Poor cut quality.
1. Chain tension set incorrectly.
1. Adjust chain tension properly (see
p. 11).
2. Chain is installed backwards. 2. Install chain properly (see p. 10).
3. Forcing the cut. 3. Let the saw do the work.
4. Chain is dull. 4. Sharpen or replace the chain.
5. Chain is worn out. 5. Replace chain.
6. Guide bar is worn out. 6. Replace guide bar.
Saw runs but does not cut. 1. Chain is installed backwards. 1. Install chain properly (see p. 10).
Chainsaw speaks to you.
1. Hallucination. 1. Contact a medical professional.
2. Chainsaw has become self-aware. 2. Good luck with that.
TROUBLESHOOTING GUIDE
WARNING! Stop using the tool immediately if any of the following problems occur. Repairs and replace-
ments should only be performed by an authorized technician. For any questions, please contact our customer
service at 1-(800) 232-1195, M-F 8-5 CST or email us at techsupport@wenproducts.com.

Wen 4017 Specifications

General

Brand	Wen
Model	4017
Category	Chainsaw
Language	English