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Western Digital My Cloud PR2100 User Manual

Western Digital My Cloud PR2100
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My Cloud Pro Series
User Manual
• My Cloud PR2100
• My Cloud PR4100

Table of Contents

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Western Digital My Cloud PR2100 Specifications

General IconGeneral
RAID levels0, 1, 5, 10, JBOD
Storage drive size3.5 \
Storage drive capacity8000 GB
Storage drive interfaceSerial ATA III
Storage drives installedYes
Installed storage drive typeHDD
Total installed storage capacity16 TB
Number of storage drives installed2
Operating system installedMy Cloud OS
Mac operating systems supportedMac OS X 10.10 Yosemite, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Windows operating systems supportedWindows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8.1, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64
TypeNAS
Device classHome & Home Office
Backup featuresCloud
Security algorithms256-bit AES
L2 cache2 MB
SteppingD1
Tjunction90 °C
Processor codeSSSR2KL
Processor cores4
Processor modelN3710
System bus rate2.5 GT/s
Processor familyIntel® Pentium®
Processor seriesIntel® Pentium N3000 Series for Mobile
Processor socketBGA 1170
Processor codenameBraswell
Processor frequency1.6 GHz
Processor cache typeL2
Processor lithography14 nm
Processor manufacturerIntel
Processor package size25 x 27 mm
CPU configuration (max)1
PCI Express slots version2.0
Processor boost frequency2.56 GHz
Processor operating modes64-bit
ECC supported by processorNo
PCI Express configurations1x2+2x1, 1x4, 2x2, 4x1
Thermal Design Power (TDP)6 W
Scenario Design Power (SDP)4 W
On-board graphics card modelIntel® HD Graphics 405
Maximum internal memory supported by processor8 GB
Internal memory4 GB
Internal memory typeDDR3L
Ethernet LAN data rates10, 100, 1000 Mbit/s
AC input voltage100-240 V
AC input frequency50 - 60 Hz
Power supply locationExternal
USB 2.0 ports quantity0
Chassis typeDesktop
Cooling typeActive
Product colorBlack
LED indicatorsLAN, Power
Cable lock slot typeKensington
Cables includedAC, LAN (RJ-45)
Storage temperature (T-T)-40 - 70 °C
Operating temperature (T-T)0 - 35 °C
Number of execution units16
Memory types supported by processorDDR3L-SDRAM
Memory channels supported by processorDual
Intel Identity Protection Technology version1.00
Intel Small Business Advantage (SBA) version0.00
On-board graphics card base frequency400 MHz
On-board graphics card burst frequency700 MHz
Number of displays supported (on-board graphics)3
Processor ARK ID91830
Harmonized System (HS) code84714100
Weight and Dimensions IconWeight and Dimensions
Depth216.1 mm
Width108.6 mm
Height147.8 mm

Summary

WD Service and Support

Accessing Online Support

Guide to using WD's online resources for support.

Contacting WD Technical Support

How to reach WD for technical assistance via phone.

Important User Information

Important Safety Instructions

Critical guidelines for safe product operation and hazard prevention.

Recording Your WD Product Information

Details on documenting device serial and model numbers for support.

Product Overview

Package Contents

List of items included with the My Cloud device.

Requirements

System and browser requirements for setup and operation.

Product Components

Identification and description of the device's physical parts.

Handling Precautions

Guidelines for careful unpacking and installation to prevent damage.

Getting Started

Preparing your My Cloud Device for Use

Initial steps for setting up the My Cloud device hardware.

Getting Started with My Cloud Online Setup

Guided online setup process for connecting the device.

Accessing Content

How to view and manage files on the My Cloud device.

The Dashboard at a Glance

Launching the Dashboard

Methods to access the device's control interface.

The Dashboard Home Page

Overview of the main dashboard interface elements.

Managing Users and Groups

About Users

Understanding user accounts and administration privileges.

Viewing Users

How to view user details and manage accounts.

Managing Shares

About Shares

Creating and managing shared folders on the device.

Making a Share Private

Securing shared folders by limiting access to specific users.

Accessing Your Cloud Remotely

Enabling Cloud Access for the My Cloud Device

Setting up remote access to the device from outside the network.

Configuring Cloud Access for a User

Granting remote access capabilities to specific users.

Access Your Files with iOS and Android Mobile Apps

Using mobile apps to access cloud content remotely.

Backing Up and Retrieving Files

About Backups

Overview of different backup methods supported by the device.

Creating a USB Backup

Procedures for backing up data to USB devices.

Remote Backups

Backing up data to another My Cloud device remotely.

Managing Storage

About Storage

Configuring and monitoring device storage capacity and status.

RAID Storage

Understanding and configuring RAID modes for data redundancy.

Disk Status

Checking the health and status of the device's hard drives.

iSCSI Storage

Setting up and managing iSCSI targets for network storage.

Managing Apps

About Apps

Information on device applications and their functionality.

Managing Apps

Adding, deleting, and updating device applications.

Playing/Streaming Videos, Photos, & Music

Media Servers

Setting up the device as a media server for streaming.

Enabling DLNA and iTunes

Configuring media streaming protocols for network playback.

Configuring Settings

General

Basic device settings like name, language, and time configuration.

Network

Configuring network services, connections, and IP settings.

Utilities

Device diagnostics, restore, and maintenance options.

Firmware Update

Managing device software updates for optimal performance.

Regulatory Information

Regulatory Compliance

Compliance statements for FCC, IC, CE, and other regions.

Appendices

Appendix A: My Cloud Quick User Guide

A brief guide for general users on My Cloud device usage.

Appendix B: Safe Mode Firmware Update Procedures

Steps to recover the device from safe mode via firmware update.

Appendix F: Replacing the SO-DIMM Memory Module

Procedure for upgrading or replacing the device's memory module.

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