Western Digital My Passport Pro

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Summary

Guide to accessing WD's online support resources like downloads, registration, and knowledge base.

Provides phone numbers for technical support across various regions.

Details on the product's key features, including speed, enclosure, RAID options, and backup capabilities.

Lists compatible Mac OS X versions for the device and software.

Explains how to register the device online for updates and support.

Provides essential precautions for handling the device to prevent damage.

Step-by-step guide on how to connect the My Passport Pro device to a computer.

Instructions on how to install the necessary software for device management.

Explains how to perform diagnostic tests like S.M.A.R.T. and quick drive tests.

Details how to check RAID status and change RAID configurations (Stripe, Mirror, JBOD).

Provides instructions on how to securely erase data from the device drives.

Instructions on how to properly eject the device to prevent data loss.

Covers FCC, ICES-003, and safety compliance standards for the device.

Details how to obtain service and the terms of the limited warranty.

General

Type	HDD
HDD size	- \
HDD speed	5400 RPM
Read speed	233 MB/s
RAID levels	0, 1, JBOD
HDD capacity	2000 GB
RAID support	Yes
File format system	HFS+
Storage drive buffer size	- MB
Connectivity technology	Wired
Certification	RoHS
Product color	Black
Housing material	Aluminum
Mac operating systems supported	Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Thunderbolt version	1
Maximum data transfer rate	10000 Mbit/s
Bus powered	No
Password protection	-
Storage temperature (T-T)	-40 - 65 °C
Operating temperature (T-T)	0 - 35 °C
Package depth	73 mm
Package width	150 mm
Package height	201.6 mm
Package weight	710 g
Bundled software	WD Utilities