Need help?Do you have a question about the Western Digital MY PASSPORT EDGE and is the answer not in the manual?
General| Brand | Western Digital |
|---|---|
| Model | MY PASSPORT EDGE |
| Category | Storage |
| Language | English |
Information on using the WD support website for downloads, registration, and troubleshooting.
Provides a list of international telephone numbers for direct technical assistance.
Highlights the key attributes of the My Passport Edge drive, including design, speed, and security.
Essential guidelines for safely unpacking, installing, and using the external hard drive.
Step-by-step instructions for physically connecting the My Passport Edge drive to your computer.
Guide to installing the WD SmartWare, WD Security, and WD Drive Utilities software from the drive.
Details the Home tab interface for viewing drive status, content, and selecting backup sources.
Explains the two backup modes (category and file) and how to perform backups.
Guides users on selecting backup volumes, destinations, and files for retrieval.
Instructions on setting a password and enabling hardware encryption for drive security.
Methods to unlock the drive using WD software or a utility if it becomes locked.
How to use diagnostic tools like SMART Status, Quick Drive Test, and Complete Drive Test.
Procedure for permanently deleting all data and software from the My Passport drive.
Answers to common issues like drive power problems, recognition, and slow data transfer rates.
To Next Page
