Need help?Do you have a question about the Western Digital My Passport WDBBEP0010BBK and is the answer not in the manual?
Guidance on accessing WD's online support resources and knowledge base.
Contact numbers for WD technical support across various global regions.
Overview of the key features and capabilities of the My Passport portable hard drive.
Step-by-step instructions for physically connecting the My Passport drive to a computer.
Configures the number of backup versions to retain for each file.
Enables or disables the option to run backups only when the computer is idle.
Specifies a different destination folder for retrieved files.
Enables or disables automatic checking for WD SmartWare software updates.
Link to the WD Service & Support Contact Us page for assistance.
Provides links to main help topics within the Learning Center.
Link to access WD SmartWare user manuals online.
Explains the automatic and continuous backup process of WD SmartWare.
Step-by-step instructions for initiating and performing file backups using WD SmartWare.
Overview of the process for retrieving backed-up files from the My Passport drive.
Detailed steps for selecting files and destinations to retrieve data.
Guide on how to set up password protection and hardware encryption for the drive.
Steps to unlock the drive using WD Security or WD Drive Utilities software.
Process to unlock the drive when using the WD SmartWare software interface.
Procedure to unlock the drive using the dedicated WD Drive Unlock utility.
Instructions on modifying the existing password for drive security.
Steps to remove password protection and disable the drive lock feature.
Explains how to use the WD SmartWare icon in the taskbar for quick access.
Methods to start the WD SmartWare application if it does not launch automatically.
How to view drive capacity, temperature, and lock status via the taskbar icon.
Procedure for safely removing the drive to prevent data loss.
Interpreting flashing icon alerts for drive status like locked or overheating.
Configuring the inactivity period before the drive enters sleep mode to save power.
Instructions for registering the drive online for warranty and support benefits.
Using WD Drive Utilities to perform diagnostic tests like SMART Status.
Performing a quick self-test to check the drive for major performance issues.
Running a comprehensive diagnostic to test all drive sectors for errors.
Steps to permanently delete all data and software from the drive.
Instructions for reformatting the drive for compatibility with Mac OS X systems.
Procedures for reinstalling WD software on Mac after reformatting.
Steps to connect and set up the My Passport drive on a Mac computer.
Setting the quantity of historical file versions to retain during backups.
Configuring backups to run only when the computer is not actively in use.
Choosing an alternative location for storing retrieved backup files.
Enabling or disabling the automatic check for new software updates.
Guide on how to remove the WD software suite using the setup wizard.
Instructions for installing the SES driver on Windows XP operating systems.
Procedure to manually install the SES driver when offline.
Instructions for installing the SES driver on Windows Vista operating systems.
Instructions for installing the SES driver on Windows 7 operating systems.
Information regarding FCC, ICES, Safety, and CE compliance standards.
General| Brand | Western Digital |
|---|---|
| Model | My Passport WDBBEP0010BBK |
| Category | Storage |
| Language | English |
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