Western Digital WDE2170 - 8 Technical Support

WD Enterprise WDE2170/WDE4360 Technical Support
4079-001045 Rev. B RELEASED 04-08-97
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8. T
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UPPORT
If you have a problem with your WD Enterprise drive, the following tips may help determine the
cause of the problem.
 Verify that you have correctly followed the setup procedures for your system.
 Check the physical installation:
− Jumper selections on the WDE2170 and WDE4360
− Correct cabling
− Controller card, properly seated and configured
− System power supply
 Observe the environmental limits specified for this product.
For literature and additional tips:
 DocuFAX automated FAX system: (714) 932-4300
 Internet WWW site: http://www.wdc.com/
 America Online keyword: Western Digital or WDC
 Microsoft Network keyword: WDC
If the problem persists:
 Call toll-free in the U.S.: 1-888-WDC-SCSI (or 1-888-932-7274)
 Call (507) 286-7972
 FAX (507) 286-7926