12
WFCO extends, to the original owner, a Two-Year Limited Product Warranty. This warranty is
in effect from the date of original purchase for a period of two years. This limited warranty is
extended specically for and is limited to Recreational Vehicle application and is only valid within
the continental United States, Alaska, Hawaii and the Provinces of Canada. WFCO warrants, to
the owner, that its products are free from defects in material and workmanship under normal
use and service based on its intended use and function. This warranty is limited to the repair or
replacement, at WFCO’s discretion, of any defective parts or defective assembly. Any implied
warranties of merchantability or tness for intended use are limited in duration unless applicable
State Law provides otherwise. You may have other rights as specied by each individual state.
EXCLUSIONS AND LIMITATIONS
The OEM warranty specically does not apply to the following:
• Any WFCO product that has been repaired or altered by an unauthorized person.
• Any damage caused by misuse, faulty installation, testing, negligence, accident or any WFCO
product installed in a commercial vehicle.
• Any WFCO product, whose serial number has been defaced, altered or removed.
• Any WFCO product, whose installation has not been in accordance with the WFCO
written instructions.
• Any consequential damages arising from the loss of use of the product including but not
limited to inconvenience, loss of service, loss of revenue, loss or damage to personal property,
cost of all services performed in removing or replacing the WFCO product. Specications are
subject to change without notice or obligation.
• Any WFCO Electronics products sold through unauthorized Internet sources. (Example: eBay)
will be excluded from all warranty coverage offered by Arterra Distribution / WFCO.
CONSUMER WARRANTY CLAIM PROCEDURE
Upon determination and validation by an authorized OEM dealer that a WFCO product has a
defect, a Return Goods Authorization (RGA) number will be required before the product can be
returned. The RGA number can be requested by completing the Warranty Information
Fax Sheet and appropriate Troubleshooting Form found at www.wfcoelectronics.com. Once
these forms have been completed, email the forms along with Proof of Purchase to
warranty@wfcoelectronics.com or fax the three documents to the Warranty Department at
(574) 294-8698. After receipt of the forms, an RGA number will be issued. This number shall
appear on all correspondence with warranty service. Upon validation of the warranty, WFCO shall
replace the product with a like product. The RGA number shall be placed on the outside of the
carton used to return the product for ease of identication.
Do not mark directly on the product. The product must be packaged properly to avoid further
product damage which could cause a non-warrantable condition.
CONSUMER LIMITED WARRANTY
For WFCO Electronic Products
To Next Page
Loading...
Need help?
General
