What to do if my Whale SH2211B Heater is overheating?
The Whale Heater may overheat if the air ducts and vents are blocked or restricted. To resolve this, check that the air ducts and vents are not blocked. It's also recommended to wait 5 to 10 minutes for the heater to cool down before clearing the lockout.
How to fix a 'No Flame Detected' error in my Whale Heater?
If the Whale Heater displays a 'No Flame Detected' error, first, ensure that there is sufficient gas in the bottle and no blockages in the gas line. If the temperature is below +5°C, make sure you are using propane. Then, clear the lockout.
Why does my Whale Heater show a Low/High Supply Voltage error?
If your Whale Heater shows a low or high supply voltage error, the minimum operating voltage is 10V, and the maximum is 15V, measured at the heater. Check the battery voltage. If it's between 10V and 15V, inspect the connections between the heater and the battery. Also, check the alternator or external battery charging. Finally, clear the lockout.
What to do if my Whale SH2211B Heater displays a Combustion Air Fault?
If your Whale Heater is showing a Combustion Air Fault, inspect the combustion air inlet flue and the exhaust flue for any blockages.
What to do if my Whale Heater displays an Other / Internal Fault?
If your Whale Heater has an 'Other / Internal Fault', attempt to clear the lockout. If the problem persists, you should contact a Whale Approved Service Centre / Technician.
Details physical measurements for different installation types (in-vehicle and under-floor).
Details wiring procedures for the space heater and control panel.
Specific guidance for connecting the control panel in a retail setup.
Details fan-only, gas operation, and switching off the appliance for normal use.
Explains how to adjust temperature and activate frost protection.
Procedures for clearing gas-related faults and ignition issues using flash codes.
Information on non-gas related faults and general lockout issues.
Identifies flue type C13 used for vehicles in motion with a double flue bracket.
Identifies flue type C53 for standard installations with separate flues.
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