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Whalen SF127-23AI2D - User Manual

Whalen SF127-23AI2D
28 pages
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THANK YOU
We appreciate the trust and confidence you have placed in Whalen Furniture through the purchase of this electric fireplace/heater. We
strive to continually create quality products designed to enhance your home. Visit us online to see our full line of products available for
your home improvement needs. Thank you for choosing Whalen Furniture Manufacturing!
Date: 2018-05-08 Rev 0001-A Factory: ZHOSUM
LOT NUMBER:
DATE PURCHASED: / /
USE AND CARE GUIDE
COMBINATION ELECTRIC FIREPLACE/HEATER
US and International Patents Pending
Model #SF127-23AI2D
#SF127-26AI2D
If you have any questions regarding the use of this unit, or find that your fireplace/heater unit needs service,
please do not return the unit to the store where you purchased it. Instead, please contact our Customer
Service Department and have your instructions and parts list ready to provide the model name, part name,
or factory number.
Whalen Customer Service
1-866-942-5362
Pacific Standard Time: 8:30 a.m. - 4:30 p.m., Monday - Friday
Or visit our website www.whalenfurniture.com / www.whalenstyle.com
Or e-mail your request to: parts@whalenfurniture.com
THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION.
PLEASE READ AND KEEP FOR FUTURE REFERENCE.

Questions and Answers

  • S
    Susan LeeAug 3, 2025
    Why is my Whalen Heater remote control not working?
    • E
      edwardgallegosAug 3, 2025
      If your Whalen Heater remote control isn't working, try these steps: First, replace the batteries in the remote. When using the remote, press the buttons slowly and gently. Avoid pressing buttons rapidly, as this can cause the transmitter to malfunction.
  • M
    Mr. Hayden HughesAug 9, 2025
    How to turn on Whalen Heater?
    • M
      Mrs. Ashley ChavezAug 9, 2025
      To turn on your Whalen Heater, first, ensure that the unit is properly plugged into a standard 120V outlet. Then, press the Power button located on the control panel.
  • L
    Lisa PearsonAug 15, 2025
    What to do if Whalen Heater does not work?
    • G
      gallowaythomasAug 15, 2025
      If your Whalen Heater isn't working, even with the Power and Heater switches set to “ON” and the thermostat on “HI”, try this: Turn all switches to the “OFF” position and unplug the unit from the wall outlet for 5 minutes. After 5 minutes, plug it back in and operate as usual.
  • S
    Sonia DunnAug 21, 2025
    What to do if Whalen Heater display shows '88'?
    • J
      James GarzaAug 21, 2025
      If the display unit on your Whalen Heater's control panel shows “88” and the function indicator is flashing rapidly, indicating an alarm mode, unplug the unit from the wall outlet for 5 minutes. After 5 minutes, plug the unit back in and operate as normal.
  • E
    Earl MorseAug 27, 2025
    Why Whalen Heater has flame but no heat?
    • R
      Robert HamiltonAug 27, 2025
      If your Whalen Heater shows a flame effect but isn't blowing warm air, make sure that the temperature setting is higher than the current room temperature. Also, try turning the Heater button on and off several times to ensure it is in the “ON” position.

Summary

Safety Information

Important Safety Information

Key safety instructions for operation, electrical shock, fire, and injury.

Save These Instructions

Instructions to be saved for future reference, warnings about touching hot surfaces.

Grounding Instructions

Proper grounding procedures to prevent electric shock and ensure safe operation.

Warranty

Pre-Operation

Electrical Specifications

Details voltage, frequency, and wattage requirements for the fireplace/heater.

Package Contents

Lists the items included in the product package, such as the fireplace and remote.

Operation

Identifying the Control Panel

Locates and identifies the components of the control panel on the unit.

Understanding the Function Indicator

Explains the meaning of the LEDs on the function indicator.

Using the Timer Function

Details how to set and use the timer for the flames and heater functions.

Using the Heater Control

Instructions for turning the heater on/off, adjusting temperature, and locking the function.

Using the Flame Control

Steps to set flame height, lock flame function, and adjust log brightness.

Using the Main Power Button

How to turn the entire fireplace/heater unit on and off using the main power button.

Using the Demo Mode

Instructions for activating and deactivating the demo mode, typically for retail display.

Installing the Battery

Steps for installing AAA batteries into the remote control for operation.

Battery Replacement

Important notes and warnings regarding battery replacement and disposal.

Using the Remote Control

Explains how remote control buttons correspond to unit functions and limitations.

Care and Maintenance

Troubleshooting

Whalen SF127-23AI2D Specifications

General IconGeneral
BrandWhalen
ModelSF127-23AI2D
CategoryHeater
LanguageEnglish

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