Q How to install a different Windows version.
A B1 has been optimized for Windows XP. If you install a different Windows version, we cannot guarantee proper
operation.
Q
The Windows label on my battery pack is torn.
A If you can see the product key properly there is no problem. The original label is designed for protection
purposes. (If the label has been damaged, you may have trouble getting Windows activation approval.)
Q
How to use the wireless Internet service.
A If you are able to use WiFi there is no problem but on the street or in a subway you will need to purchase a wireless
module for HSDPA, GSM, GPRS, UMTS, EDGE.
Q How to connect to a wired LAN.
A You need to purchase a USB wired LAN card or the optional desktop cradle.
Q There are tiny black pixel points or bright pixel points (red, white, blue, or green) that continuously appear
on the Liquid Crystal Display (LCD) screen.
A High precision technology is used to manufacture these LCD displays and maintain a high standard of operation. In
all LCD panels, however, there may be a small number of pixels that do not change color. This is a normal
occurrence for all LCD displays from all manufacturers. Most defects are noticeable only while the product is starting
or on an all white or all black screen and should not be noticeable under normal operation.
However, if you can find more than 5 dead pixels your device is eligible for replacement service.
Only pixels in the middle of the LCD would be eligible for replacement.
Q No Bluetooth device is found or cannot connect via Bluetooth.
A_1 If the Bluetooth device is already connected to another device, you may not be able to find or connect to a new
device even if one is found.
Disconnect from the other device and start the search again.
A_2 Check that the Bluetooth functionality on the device you are trying to connect to is on.
See the other device’s manual for more information.
A_3 In general, a Bluetooth headset has 2 operating modes, On/Off mode and Pairing mode.
To connect the device to the product, it must be in Pairing mode.
Switch the device to Pairing mode and then retry the search operation.
In general, the device in Pairing mode automatically returns to On/Off mode after a certain period of time.
Q Why is my Bluetooth connection slow?
A_1 The data transfer speed depends on the obstacles and/or distance between the two devices, the radio wave quality,
and the operating system or software in use. Move your product and Bluetooth devices closer to each other or
remove obstacles between your devices.
A_2 Note that due to limitations of the Bluetooth standard, large files may occasionally be corrupted during continuous
transfer due to electromagnetic interference in the environment.
Q Why can’t I use the Bluetooth utility software when I switch a user?
A_1 If you switch a user without logging off of your profile, the Bluetooth utility software will not work.
Be sure to log off before switching a user. To log off your system, click Start -> Log off.
Also, it may not be available to a user with a standard user account. Log onto the device as a user with administrator
rights.
Q What should I do if I cannot connect a USB device?
A_1 If applicable, check to see if the USB device is turned on and using its own power supply. For example, if you are
using a digital camera, check if the battery is charged. If you are using a printer, check if the power cable is
connected properly to the AC outlet.
A_2 Try using one of the USB ports on the port replicator. The driver could be installed to the specific port you used the
first time you connected the device.
A_3 USB hubs may prevent a device from working due to the distribution of power. We recommend you connect the
device directly to your product without a hub.
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