Light indicators Possible cause Solution
The hearing aid has a
critical error
Remove the hearing
aid, disconnect from the
power for 10 seconds and
then try again
If the charger is still
flashing red, contact your
hearing care professional
Both indicators
flashing red
The charger has a critical
error
Remove the hearing
aid, disconnect from the
power for 10 seconds and
then try again
If the charger is still
flashing red, contact your
hearing care professional
18
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