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Wildix DUOLED-BT - User Manual

Wildix DUOLED-BT
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DUOLED-BT HEADSET USER GUIDE - ENGLISH!
PACKING LIST
1 x DuoLED-BT Headset
1 x Base Station
1 x USB Type-C to Type-C cable
1 x USB Type-A to Type-C adapter
1 x portable case
Note: The Headset support starts from the following Headset
integration versions (released in WMS 5.02): 2.9.9 (Windows) and
2.9.0 (macOS).
SAFETY INFORMATION
https://www.wildix.com/safety-information/
COMPATIBILITY
The Headset supports dual (multipoint) wireless connection,
which means it can be connected to two devices
simultaneously:
1. Via Base Station. Such connection provides full support of
LED user and call statuses and compatible with:
Apple Mac, Windows PC
WorkForce *
WelcomeConsole *
*
Temporary limitations:
Full LED user statutes support for WorkForce, WelcomeConsole
will be available later
The Headset cannot be connected to Vision/ SuperVision via
Base Station, the support will be available later
2. Via Bluetooth module embedded in the Headset itself. Such
connection doesn’t provide LED statutes support and
compatible with:
Android, iOS apps
Vision/ SuperVision
W-AIR LifeSaver
W-AIR Med
W-AIR Office
POWER ON/ POWER OFF
Press Multi-function button for 3 seconds.
HEADSET AND BASE STATION OVERVIEW
CHARGING
1. Connect USB cable to the Base Station
2. Plug the cable into a device USB port!(use Type-A
adapter if needed)
3. Place DuoLED-BT into the Base Station
4. When charging, Headset status LED turns red
5. When charged, Headset status LED turns blue
Battery charging time
Less than 60 minutes to charge 20%
Less than 90 minutes to charge 50%
Fully charged in less than 3,5 hours
Standby time
Up to 100 hours if not connected to any device
Up to 15 hours if connected to a device with full LED user
and call statutes support
Up to 20 hours if connected to if connected to a device
with LED call statutes support
CONNECT VIA THE BASE STATION
1. Connect USB cable to the Base Station
2. Plug the cable into a device USB port (use Type-A to
Type-C adapter if needed)
3. Turn the Headset on
4. The Headset Status LED starts blinking and the voice
prompt announces “Your Headset is connected”
5. For Collaboration, set “Wildix DuoLED-BT” as audio
device in Collaboration -> Settings -> Web phone
CONNECT VIA BLUETOOTH EMBEDDED IN THE
HEADSET
1. Unplug the Base Station and turn the Headset!off
2. Activate Bluetooth on a device you want to connect
the Headset to
3. Press and hold the Multi-function button for 3
seconds until you hear “Power on”. Keep pressing for
3 seconds more until you hear “Pairing”
4. Search for DuoLED-BT in Bluetooth devices list on
your device and select it for pairing
5. If pairing is successful, the voice prompt announces
“Paired… Your Headset is connected”
Version 06/2021
Page of 1 2
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Summary

Safety Information

Compatibility

Via Base Station

Describes connection via Base Station for PC/Mac and temporary limitations.

Via Bluetooth Module

Describes connection via headset's embedded Bluetooth module, not supporting LED statuses.

Power On;Off

Headset and Base Station Overview

Charging

Connection Methods

Connect via Base Station

Steps to connect the headset to a device using the Base Station.

Connect via Bluetooth

Steps to connect the headset directly via Bluetooth to a device.

LED Indicators

Status LED

Details the colors and indications for the headset's main status LED.

Headset Status LED

Details the colors and indications for the headset's internal status LED.

Base Station Pairing LED

Describes the LED indications on the Base Station related to pairing.

Call Operations

Answer a Call

Instructions on how to answer an incoming call.

Adjust Volume

How to adjust the volume during a call or for the ringer.

Mute a Mic

Instructions on how to mute or unmute the microphone during a call.

Put on Pause;Resume a Call

Steps to place a call on hold or resume a held call.

End a Call

Instructions on how to end an ongoing call.

Pairing

Pair DuoLED-BT and Base Station

Optional steps to re-pair the headset and base station if unpaired.

Battery Check

Overview

The Wildix DuoLED-BT Headset is a versatile communication device designed for professional use, offering both wireless and wired connectivity options to ensure seamless integration with various platforms and devices. This headset is engineered to provide a rich user experience with its intuitive controls, clear audio, and comprehensive status indicators.

Function Description

The DuoLED-BT Headset serves as a primary audio interface for calls and multimedia, featuring a flexible mic boom with noise-cancelling capabilities to ensure clear voice transmission even in noisy environments. It supports dual (multipoint) wireless connections, allowing it to be simultaneously connected to two devices, enhancing flexibility for users who switch between different communication platforms.

The headset can connect via a dedicated Base Station or directly via its embedded Bluetooth module. When connected via the Base Station, it offers full support for LED user and call statuses, providing visual cues for various states such as "Available," "Away," "DND/in conference," "Outgoing call/In call," "Hold," "Missed call," and "Incoming call." This integration is compatible with Apple Mac, Windows PC, WorkForce, and WelcomeConsole platforms, ensuring a consistent experience across different operating systems and Wildix communication tools.

Direct Bluetooth connectivity, while not offering LED status support, provides compatibility with Android and iOS apps, as well as Wildix-specific solutions like Vision/SuperVision, W-AIR LifeSaver, W-AIR Med, and W-AIR Office. This makes the headset suitable for a wide range of mobile and specialized applications where direct device pairing is preferred.

Usage Features

The DuoLED-BT Headset is designed for ease of use with clearly marked controls. The Multi-function button is central to many operations:

  • Power On/Off: Press and hold for 3 seconds.
  • Pairing: Press and hold for 3 seconds until "Pairing" is announced.
  • Answer/End Calls: A single press.
  • Put On Pause/Resume a Call: Press and hold for 2 seconds during a call.

Volume Up and Volume Down buttons allow for easy adjustment of call volume or ringer volume. A dedicated Mute button enables users to quickly mute or unmute the microphone during a call.

The headset provides clear voice prompts to guide users through various operations, such as "Your Headset is connected" upon successful connection and "Paired... Your Headset is connected" after successful Bluetooth pairing.

LED Indicators play a crucial role in providing visual feedback:

  • User/Call Status LED: Displays different colors and blinking patterns to indicate various states like green for "Available," yellow for "Away," violet for "DND/in conference," red for "Outgoing call/In call," and specific patterns for "Hold," "Missed call," and "Incoming call."
  • Headset Status LED: Indicates the headset's operational status, such as blue for "Power on" (one blink), red for "Power off," blue for "Pairing mode" (fast short blinks), blue for "Pairing successfully" (long blinks), and red for "Charging" (steady on). When fully charged, this LED turns blue.
  • Base Station Pairing LED: Provides feedback on the Base Station's pairing status, with long blue blinks indicating a successful connection and fast blue and red blinks indicating pairing mode.

Charging is straightforward. The headset is placed into the Base Station, which is connected to a USB power source. The Headset status LED turns red while charging and blue when fully charged. The device charges quickly, reaching 20% in less than 60 minutes, 50% in less than 90 minutes, and a full charge in under 3.5 hours. Standby time is impressive, offering up to 100 hours when not connected to any device, 15 hours with full LED user and call status support, and 20 hours with LED call status support.

Connectivity via Base Station:

  1. Connect the USB cable to the Base Station and then to a device USB port (using a Type-A adapter if needed).
  2. Turn the Headset on.
  3. The Headset Status LED will blink, and a voice prompt will announce "Your Headset is connected."
  4. For Wildix Collaboration, select "Wildix DuoLED-BT" as the audio device in the settings.

Connectivity via Bluetooth:

  1. Ensure the Base Station is unplugged and the Headset is off.
  2. Activate Bluetooth on your desired device.
  3. Press and hold the Multi-function button for 3 seconds until "Power on" is heard, then continue holding for another 3 seconds until "Pairing" is announced.
  4. Search for "DuoLED-BT" in your device's Bluetooth list and select it for pairing.
  5. A successful pairing will be confirmed by the voice prompt "Paired... Your Headset is connected."

Maintenance Features

The DuoLED-BT Headset is designed for durability and ease of maintenance. The inclusion of a portable case in the packing list suggests that the device is intended for travel and protection when not in use.

Checking the battery level on Windows is facilitated through the WIService tray. Users can right-click on the Wildix Integration Service icon in the Quick Launch Toolbar to view the battery level (Low, Medium, High). This feature helps users manage their headset's power, ensuring it's always ready for use.

The device's compatibility with various Wildix integration versions (WMS 5.02, 2.9.9 for Windows, and 2.9.0 for macOS) indicates ongoing software support and updates, which contribute to the longevity and sustained performance of the headset. Regular software updates can address potential issues, improve performance, and introduce new features, ensuring the headset remains a reliable tool for communication.

The design includes charge contacts on the headset and a Type-C USB port for powering and connecting the Base Station, indicating a modern and robust charging interface. The adjustable headband ensures a comfortable fit for extended periods of use, which is crucial for professional environments.

In summary, the Wildix DuoLED-BT Headset is a sophisticated communication device that combines advanced connectivity, intuitive controls, and clear status indicators to provide a comprehensive and reliable user experience. Its design emphasizes ease of use, robust performance, and practical features for both daily operation and long-term maintenance.

Wildix DUOLED-BT Specifications

General IconGeneral
Connectivity technologyBluetooth
Bluetooth Version5.0
Talk timeUp to 10 hours
Battery LifeUp to 10 hours
Weight150 grams
MicrophoneYes
Noise CancellationYes
Charging time2 hours
Wireless range10 meters

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