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In the event the product is found by Willow to not meet the above limited warranty in the Warranty Period,
as purchaser’s sole and exclusive remedy Willow will repair or, at the option of Willow, replace this product
without charge for such replacement or parts or labor. NOTE: The purchaser shall bear all expense for
returning this product to Willow. This limited warranty does not apply to any product that has been used
commercially, subjected to misuse, abuse, or alteration.
Only Willow brand replacement parts are recommended for use with Willow breastfeeding products.
Improper or incorrectly performed maintenance or repair, or use of non-Willow brand replacement parts
may invalidate this limited warranty.
TO THE EXTENT PERMITTED BY LAW, Willow SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL,
PUNITIVE, EXEMPLARY INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT
LIMITED TO, REPLACEMENT COSTS RESULTING FROM THE BREACH OF ANY WRITTEN OR IMPLIED
WARRANTY.
If you wish to make a claim under this limited warranty, you must return the product to Willow prepaid,
together with your dated bill of sale or other dated proof of purchase and a brief statement of the problem,
along with a Returned Goods Authorization number. You may obtain the appropriate Authorization number
and shipping address by calling the phone number. Items returned without an associated Returned Goods
Authorization Number will be returned to sender.
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