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1-888-WILLOW-3
help.onewillow.com |
IMPORTANT: Pump will not operate while plugged into electrical
outlet. Only use included USB Charging Cables and chargers
compatible with specications identied on page 28 (Technical
Information).
9. TROUBLESHOOTING
The Pump automatically turns o after 25 minutes. You
may turn o the pump at any time. Press the Power
button to restart Pump with a new session.
If your Pump is not working, or the LED Indicator is
blinking red:
•
Make sure the Pump is charged
•
Make sure the Pump is fully assembled
•
Check parts for wear and tear; replace any damaged
parts
•
Reset the Pump by pressing and holding the Power
button for at least 6 seconds
The Willow Go™ Breast Pump is not a serviceable device.
If you experience any issues or need help setting up or operating
your Pump, please visit help.onewillow.com.
Storing the Pump
Short Term
•
Recharge if LED indicates low battery (red).
•
Thoroughly clean / dry washable parts.
•
Do NOT store milk in the assembled Container.
Long Term
•
Thoroughly clean / dry washable parts.
•
Prevent mold from forming by ensuring parts
and storage bag are completely dry before
storing.
8. CHARGING
•
Check battery status by pressing the Power
button.
•
If battery is low, charge Pump with provided
USB Charging Cables.
•
When Pump is charging, the LED Indicator will
pulse. When Pump is fully charged, the LED
Indicator light will turn o.
•
Pump can be can fully charged in about 2 hours
when using a 5V / 2A charger.
Refer to page 19 for battery color indicators.
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