57WILO SE 09/2013
English
11.1 Error table
All incidents hereafter mentioned give rise to:
• The deactivation of the SBM relay (When this one is parametrized in « available transfer » mode).
• The activation of the SSM relay « failure transfer » when the maximum quantity of one type of defect is reached
over a 24-hour range.
• Ligthening of a red LED.
Error
N°
Reaction
time
before
error
signalisa-
tion
Time before
consideration
of the
defect,
after
signalisation
Waiting time
before automatic
restart
Max
defects
over 24
hours
Faults
Possible causes
Remedies
Waiting
time
before
reset
E001 60s immediate 60s 6
The pump is in overload,
defective.
Density and/or viscosity of the con-
veyed fluid are too big.
300s
The pump is obstructed by
particles.
Dismantle the pump and replace the
defective components or clean them.
E004
(E032 ~
5s 300s
immediate
if defect deleted
6
The converter supply is in
under voltage.
Check the converter terminals:
• error if network < 330V
0s
E005
(E033) ~
5s 300s
immediate
if defect deleted
6
The converter supply is in
over voltage.
Check the converter terminals:
• error if network > 480V
0s
E006
~
5s 300s
immediate
if defect deleted
6 A supply phase is missing. Check the supply. 0s
E007 immediate immediate
immediate
if defect deleted
no limit
The converter runs like a
generator. It is a warning,
without stop of the pump.
The pump veers, check the tightness
of the non-return valve.
0s
E010
~
5s immediate no restart 1 The pump is locked.
Dismantle the pump, clean it and
replace the defective parts. It may be a
mechanical failure of the motor (bea-
rings).
60s
E011 60s immediate 60s 6
Pump is no more primed or
runs dry.
Prime the pump once again by filling
it (see chapter 9.3).
Check the tightness of the foot valve.
300s
E020
~
5s immediate 300s 6
The motor heats. Clean the cooling ribs of the motor.
300s
Ambient temperature higher
than +40°C.
The motor is foreseen to run at an
ambient temperature of +40°C.
E023 immediate immediate 60s 6 The motor is in short-circuit.
Dismantle the motor-converter of the
pump, check it or replace it.
60s
E025 immediate immediate no restart 1 Missing phase of the motor.
Check the connection between motor
and converter.
60s
E026
~
5s immediate 300s 6
The thermal sensor of the
motor is defective or has a
wrong connection.
Dismantle the motor-converter of the
pump, check it or replace it.
300s
E030
E031 ~
5s immediate 300s 6
The converter heats.
Clean the cooling ribs rearside and
under the converter as well as the fan
cover.
300s
Ambient temperature higher
than +40°C.
The converter is foreseen to run at an
ambient temperature of +40°C.
E042
~
5s immediate no restart 1
The cable of the sensor
(4-20mA) is cut.
Check the correct supply and the
cable connection of the sensor.
60s
E050 60s immediate
immediate
if defect deleted
no limit BMS communications time-out. Check the connection. 300s
E070 immediate immediate no restart 1
Internal communication
error.
Call the after-sales technician. 60s
E071 immediate immediate no restart 1 EEPROM error. Call the after-sales technician. 60s
E072 immediate immediate no restart 1 Problem inside converter. Call the after-sales technician. 60s
E075 immediate immediate no restart 1 Inrush current relay defect. Call the after-sales technician. 60s
E076 immediate immediate no restart 1 Current sensor defect. Call the after-sales technician. 60s
E099 immediate immediate no restart 1 Unknown pump type. Call the after-sales technician.
Power
off/on
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