FAQ
mmon problems can be found in the table below, we suggest you read the manual
reful by first time use. If there is any question, that you couldn't solve with this manual,
lease contact us. The contact method is on the next page
Questions
Can't play video in App Netflix,
Hulu
Wi-Fi connection is not stable
Indicator light is off when plug
into power supply
Press the power button on the
remote control and the projector
does not turn on
No image on the screen
Picture right, no sound
It will shut off automatically after
turn on for a while
Can't find devices when
connected with hard drive or
flash drive?
Can't play the movies
Solutions
Those APPs are limited with HDCP. This model doesn't
support this function. So it can't support these APPs.
1)PIeasecheck whether the network of your phone is
well
2)Make the distance of phone and projector within 1
1)The power cable not connected well
2)The power button on the back of the projector is off
1)The remote control's batteries are depleted.
2)Something obstructing the signal between the remote
and IR
3) Strong light on IR directly.
1) Is the channel set-up correct?
2) Is there input signal?
3) s the input cable plugged well or in the wrong position?
4) Under PC mode, is the refresh rate > 75 KHz?
1) Input cables connected right?
2) Volume at minimum or on Mute.
3) Turn off the Dolby of the input devices.
1) Is there a barrier around the ventilation?
2) Low voltage or big voltage fluctuations
3) Check the over-heat protection system.
1) Re-plug the device.
2) Check if the device is broken
1) The format of the video is right?
2) The Movie files are broken?
3) Device is broken?
14.
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