This document is an operation manual for the WIPCOOL P12/P12C condensate pump, designed to be compact, flexible, silent, and durable.
Function Description
The WIPCOOL P12/P12C is a condensate pump designed to remove condensed water from air conditioning systems. It features a pump assembly, a tank to collect condensate, and a control system to manage its operation. The P12C model includes a built-in alarm buzzer to alert users when the pump fails or the water level reaches an alarm threshold.
Important Technical Specifications
Model: P12 / P12C
Voltage: 100V-230V~/50-60Hz
Discharge Head (max.): 7m (23ft)
Flow Rate (max.): 12L/h (3.2GPH)
Tank Capacity:
- P12: 35ml
- P12C: 45ml
Mini Splits up to: 30,000btu/hr
Sound Level at 1m: 19dB(A)
Ambient Temp.: 0℃~50℃
Flow Rate Chart (Meters head (m) vs. Flow (L/h)):
| Model |
0m |
2m |
4m |
6m |
7m |
| P12 |
12 |
10 |
8 |
6 |
4 |
| P12C |
12 |
10 |
8 |
6 |
4 |
Usage Features
Installation Procedure:
- Tank Placement: The tank must be placed horizontally, ensuring the level drop is centered. Adjust if tilted.
- Connection to Air Conditioner: Ensure the tank is placed smoothly and the air conditioner's outlet pipe is tightly connected to the tank's water pipe.
- Vent Pipe (P12 only): Connect the vent pipe to the air hole for the P12 model. The P12C does not require this connection.
- Pump Placement: The pump should be placed in a position beyond the ceiling.
- Shockproof Materials: Utilize shockproof materials to ensure the water tank and condensate pump are firmly stuck, minimizing vibration and noise.
- Water Flow Direction: Pay attention to the correct direction of water flow during installation.
- Tank and Pump Connection: Connect the water tank and pump using a 6x9 silicone tube, securing it with a tie. The length of this water pipe should be less than 1.5m.
- Water Outlet Connection: Connect a 6x9 water pipe to the water outlet, tying it securely. The discharge head must be less than 6m, and the water pipe length less than 15m.
- Power Cord Connection (P12C): For the P12C, connect the power cord by inserting it in the direction of the arrow on the cord and then locking the nut.
- Power Supply Wiring: Connect the alarm signal line and "Normally Closed" signal terminals according to the specific working conditions to prevent condensate pump leakage. If the air conditioner lacks a liquid level control terminal, it can be connected to other alarm devices or an appropriate AC contactor.
- Power cord: (L) fire wire: Brown, (N) zero line: Blue.
- Signal line: (NC) normally closed: Black, (COM) common line: Black.
- Warning: Distinguish power cord from signal line; incorrect wiring will damage the pump. Ensure voltage consistency.
- Initial Check: Pour water into the evaporator tray to verify that the tray does not leak and the condensate pump operates normally.
Safety Instructions:
- Do not tilt the pump during installation.
- Avoid placing electrical appliances or valuables under the pump to prevent damage from power failure or water leakage.
- Installation should only be performed by professional personnel.
- The condensate pump is not waterproof; do not place it outdoors or in flood-prone areas.
- The pump's power supply must be independent to ensure continuous operation. Refer to the wiring diagram for air conditioning system connections.
- Do not exceed the stated flow rate for water inflow, as this can cause continuous motor operation, failure, and water leakage.
Maintenance Features
Troubleshooting:
- Pump runs all the time:
- Cause: Installation is not horizontal. Action: Adjust tank level.
- Cause: Sludge inside tank. Action: Clean tank interior and probe surface.
- Pump makes loud noise:
- Cause: Water siphoning back into the pump. Action: Check if the outlet pipe is lower than the pump; raise the pump position if necessary.
- Pump can't start working:
- Cause: Installation is not horizontal. Action: Adjust tank, check water level.
- Cause: Power can't reach pump. Action: Check power supply.
- Cause: Voltage isn't correct. Action: Check the voltage.
General Maintenance:
- Proper use and maintenance extend the pump's lifespan.
- It is recommended to check and clean the condensate pump before seasonal changes or annual use.