WorkHero CD2 - Conditions of Warranty

Future Innovation Holdings Pty. Ltd. trading as Godfreys Commercial
ABN: 98 677 632 021
2 Drake Boulevard Altona, Victoria 3018
Customer Support:
131 929
www.godfreyscommercial.com.au
commercialsupport@godfreys.com.au
Work Hero
®
is a registered trademark.
V1 09/24
Your Work Hero Vacuum Cleaner,
in the case of domestic use, has
a one year warranty against
product defects and failures
when the product is used in
accordance with the terms and
conditions of this warranty
statement.
This warranty is provided by Future Innovation
Holdings Pty Ltd Trading as Godfreys Commercial ABN
98 677 632 021. This warranty commences from the
original date of purchase and is not transferable. You
are required to retain your original proof of purchase
for any claims under this warranty. This warranty is
valid only in the country where the Vacuum Cleaner is
purchased.
Your Work Hero Vacuum Cleaner must be operated in
accordance with these instructions and used only for
domestic household cleaning to remove dry dirt and
dust from household carpets, ooring and fabrics.
Your Work Hero Vacuum Cleaner is not t to be used as
an industrial Vacuum Cleaner, and is not designed for
the collection of vitreous building material including
particle board, construction products and similar
products such as wood/ bres, cement, llers, bre
glass etc or excessive or frequent sand. The infrequent
pick-up of these materials may be harmful to your
Vacuum Cleaner and will void this warranty.
Accessories and consumables including dust bags
and lters, unless defective in manufacture, are not
subject to this warranty. In order to prolong the life
of accessories and consumables, regular care and
maintenance is recommended.
Refer to the instruction manual for further regarding
the use and care of your Work Hero Vacuum Cleaner, as
misuse or failure to follow the instructions voids this
warranty.
In the event of service or advice being needed, or if you
would like to make a claim under this warranty, please
immediately stop using the Work Hero Vacuum Cleaner
and contact Godfreys Commercial, 2 Drake Boulevard
Altona, VIC 3018 on 131 929, Monday-Friday 9am-5pm
AEST or commercialsupport@godfreys.com.au.
The decision to repair or replace the Vacuum Cleaner is
at the discretion of Godfreys Commercial depending on
the circumstances and requirements of any applicable
law. If Godfreys Commercial decide to repair or replace
your Work Hero Vacuum Cleaner, it will do so at its own
cost. Any transportation costs involved in a claim under
this warranty shall be borne by the claimant.
Godfreys Commercial is unable to accept responsibility
under this warranty for any repair work not carried
out by an authorised Service Agent, or any defect
arising from or in connection with the use of non-
genuine parts. If any part is no longer available or
manufactured, Godfreys Commercial will replace it with
a genuine functional replacement part. This warranty
does not apply to the cost of replacing any parts of the
Work Hero Vacuum Cleaner due to normal wear and
tear, alterations, improper installation, physical abuse,
misuse or accidental damage.
If proof of purchase cannot be provided at the time of a
warranty claim or service, any work carried out on the
Work Hero Vacuum Cleaner with be at claimant’s cost.
The repair of the Work Hero Vacuum Cleaner under
this warranty does not extend the original period of
warranty. If your Work Hero Vacuum Cleaner is replaced
under this warranty, the replacement will be covered
by this warranty for the remainder of the original
warranty period. However, you may still have statutory
rights after this time.
The benets conferred by this warranty are in
addition to all other rights and remedies in respect of
the product as outlined under the Competition and
Consumer Act 2010 (Cth) and other State and Territory
laws.
Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major
failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not
amount to a major failure.
Conditions of warranty